Customer Ratings & Reviews

The Geek Squad is the best guarantee of having your products installed and protected. I always choose them before any other alternative.

Love the security the extra warranty gives us from someone we vac trust.

I had purchased Best Buy's 4-Yr GSP (Geek Squad Protection) for my Lenovo Smart Clock 2 with Wireless Charging Dock in Heather Grey. When it comes to issue(s) whether it be mechanical, electrical, or accidental spill, GSP covers it and it's always a no hassle process.

I like how good the recording is and wide view captures a lot.

I received a replacement for my defective product at store

15 months goes by and I had to use my Geek Squad service warranty and I'm glad I purchased it cause with inflation and all the prices that are so high it saved me at a time when I'm so thankful I purchased it. Thanks Best buy !!!

I haven’t used this service but it just good to know they are there if I need them.

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

I am so pleased with the Geek Squad service. I will definitely use them again! They are dependable and reliable in everything they fo!

I completely believe in Total Tech Geek Squad protection plans 100%. We have been customers for many many years and have never been let down by the service the quality or ease of replacement when necessary would recommend this to anyone.

My grandmother love it. She wished it as a gift and got it right away.

[Employee of bestbuy] Always worth the peace of mind to keep your purchase protected for the long-haul

Protect yourself with this product, will give you peace of mind on every electronic you buy, electronics are just that and can fail anytime

They were more than happy to help me and got everything resolved quickly!! Amazing team!

I've learned the hard way to get this coverage. This covers accidents and the cost is based on the item that you buy so its not an outrageous extra fee to get this worry free protection. If it breaks just take it in to get it fixed or they will replace it. What more could you ask for?

geek squad is amazing and a peace of mind to always count and trust them

Do yourself a favor an add the extended warranty to your electronics. You dont want to be dealer directly the manufacturer after your 3 thousand dollars tv brakes 2 years after you bought it

Best costumer service ! When you talk to the team, they’ve always the answer and explain easy ways to understand the process the product and the brand differs.

[Employee of bestbuy] Makes me feel like I don't have to worry if the headset breaks because I can get another one with the protection plan.

Great support service from employees answered all my questions