Customer Ratings & Reviews

They measured and mounted my tv in a minimal amount of time without any problems glad I chose to do this.saved space and changed the entire room setting. Looks and feels great.

This is a really good product. We have three cats and two are Maine Coons and one of those is quite large. The vessel wasn’t tall enough for him and he wasn’t comfortable in it so didn’t use it and did his biz elsewhere so we returned it. The customer service from Litter Robot was great and the app worked well. Two of the three cats were fine with it, just the one ultimately was not. It wasn’t a problem with the unit so still receiving 5 stars. I would still recommend.

They installed everything and were super respectful

I’m so glad I bought the Echo Show 21. It was a great addition to our kitchen. I love that everything I need is right at my fingertips. The Echo Show 21 does not disappoint!

I purchased it for my icemaker, glad I did. But, I still had to use the manufacturer's warranty first when it broke down after 6 months. After receiving the new one from the factory, it lasted 4 months. I would think that an expensive ice maker would last longer. I took it back to Best Buy and used my protection plan. It was well worth it. I received a full refund for the ice maker because they couldn't replace or repair it.

I can definitely write the cost of the plan because very affordable. I can't confidently comment on the service for the ring doorbell because nothing's been wrong thus far and haven't had to use it. But like I said it's very affordable and if something were to happen I'm sure it would be worth it. I can say that I purchased a cell phone not that long ago and got the plan and it did cover my phone 100% all I had to do is send the phone in and as soon as I got confirmation of receiving it and reimbursed me and I purchased another one. Thank you geek squad

Really great product. Loved it. Would highly recommend.

I didn’t realize how well this coverage works. Allowed us to return fault equipment after a year.

I had a very positive experience with Geek Squad when they repaired my laptop last year. They diagnosed the issue quickly, explained everything clearly, and had it running like new again. Excellent service and communication throughout.

Had it for the calendar and used it a month later. Easy to use and great service.

A smooth transaction when you claim any defect or damages is worth every penny.

The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

The comprehensive product warranty provides peace of mind for consumers. Protection against unforeseen malfunctions and defects ensures long-term value. Expert technicians are available to address any covered issues. The claims process is streamlined and efficient, minimizing any inconvenience. Investing in this type of service safeguards your purchase and offers significant benefits.

I do always stop and think "do i really need the protection plan...???" it depends on what it is, but anything for the kids i typically get it, or for something i know will be used a lot. Its so helpful and ends up being MUCH cheaper than ending up having to replace whatever it is... Geek Squad is always helpful and quick to help as well.

Great service period. Very helpful and a must have.

When it comes to warranties on headphones, security cameras, gaming controllers, and small appliances, it's very easy to go through with a simple replacement or a full refund (excluding protection plan) in store credit, which never expires. it's worth it because nowadays technology will break down randomly even if taken care of.

I love best buy and their protection plans. You cant beat best buy.

Always worth the investment. These guys know what they’re doing when it comes to your electronics.