Customer Ratings & Reviews

Asked about repair of HP (All-In-One) Printer. Tech informed me they did not repair Printers, recommended I purchase as new one for simple Black Ink cartilage is printing lighter than normal. Give me Geek Squad customer card. Recommend I call Geek Squad for advice. Departed store with non-assistance.

I get the insurance every time I get something that is a bit pricy. Always worth it for the peace of mind. It is nice to have the idea of buying insurance just incase but honestly it is always 50/50 chance that you will other have a great or terrible experience with replacing or fixing the issue presented.

I get the insurance every time I get something that is a bit pricy. Always worth it for the peace of mind. It is nice to have the idea of buying insurance just incase but honestly it is always 50/50 chance that you will other have a great or terrible experience with replacing or fixing the issue presented.

I get the insurance every time I get something that is a bit pricy. Always worth it for the peace of mind. It is nice to have the idea of buying insurance just incase but honestly it is always 50/50 chance that you will other have a great or terrible experience with replacing or fixing the issue presented.

Great to have just in case. Glad I got it with a recent purchase

Hioping I never need to use it! But if I do, glad I have it

Good *********************************************

Great to have for peace of mind. Worth it. Would purchase again.

CAMERA IS AWESOME. The only thing missing is a light for it.

I purchased the Echo Show 10 along with the 4 year extended warranty, and it worked for just shy of 4 week (the Alexa function stopped working). Best Buy’s return policy is a ridiculously short 2 weeks, They would not refund my money, and would only offer me store credit, even though I had the extended warranty and I didn’t want to buy anything else. This forced me to accept an exchange for another Echo Show 10. Then I was told exchanging the product ended my warranty, so I had to spend another $50 on that. My second Echo Show 10 lasted just over six weeks before the Alexa function again stopped working. The one fortunate is that Best Buy has offered an extended return period and I have until January 13 to return it. I have not decided yet what I will do, but I definitely will not be getting another Ech Show 10. Perhaps I will get a simpler version, as I don’t find the swivel function all that helpful. Best Buy is not being truthful when it says they care about their customers.

4-Year Geek Squad Product Replacement is a good insurance policy.

I feel the you could go down on the prices of the warranty especially after you purchase an item That cost a lot,and have to pay so much to put a warranty on it that most of the time never gets used.

Have not had an issue. They always been professional.

Haven't had to use this there services yet. Good product shouldn't have to

Most of the the time they are great. Sometimes just ok.

I have had a set of LIFX lights that I need to get replaced for some time now. I have this protection plan... but I don't have a vehicle, and the best buy location is about 20 miles away from me. It's not made very clear how to go about using this service.

Great team and professional. I have not had issues.

Great peace of mind to have. Haven't had to use yet.

love my extra protection replacement on my products

Voids after you use it and you have to purchase again