Customer Ratings & Reviews

bought this with my computer so that if I have issues I have a back up

Always appreciate the extra warranty on my electronics and Best Buy has never let me down when using this service.

Best protection for all your electronics, good prices.

[Employee of bestbuy] GSP replacement are the best in the market, no other company can compare with Best Buy GSP. Thumb up.

Get the warranty for 2+ years Whatever you do get it!

At the checkout the cashier asked me if I would like an extra warranty on the Ninja Foodie XL Foodie. Of course I wanted one. They were not cheap by no means. So I purchased a 4 year Replacement Warranty; to insure I could have it replaced if anything happened to it. Smartest thing I ever did! This saves me time and money in the long run! Recommend this product and the warranty to Anyone!! Very Satisfied!

Geek Squad was great both times in a week that we needed them. Very professional. Set everything up correctly and walked me through how to use the app & system. Arrived ahead of time too. I was very pleased.

I always buy the replacement policy with my products from Best Buy because the replacement policy is great if something happens

It’s smart to buy this for insurance. It just a few dollars more you are protecting your purchase. It’s easy to understand and a must for saving money in case something happens to your product.

A must have to protect your valuable products available at Best Buy. This will help keep your mind at ease knowing you have this valuable product replacement coverage in the event an issue occurs.

Greek squad service is great to have in any item especially on electronics that could go down with a virus.

Bought a product replacement which means if it breaks I get a new one for free great deal

I bought a tv and I add the protection plan after 3 years my tv got damaged with images retention, it tv cost me a lot of money and take to it protection plan my tv was replaced, after it have now buy it plan to everything

[Employee of bestbuy] LITERALLY REPLACES very easy to go in store and get your replacement

i tell anyone that it is always best to purchase the 4 year geek squad product replacement protection plan because you never know when a accident may happen on a product,, anything can go wrong and it will save you lots of money for having this replacement plan. atleast i know that i am.. for no matter how little a cost my be for the product that you purchase.. same money and time

I love and I am well pleased with the service and the insurance that was offered for my purchase, they are committed to accommodate the plan of service to the best of their Ability without leaving you 100% satisfied!

Good purchase for any future repairs replacement. Geek squad tech support is good.

My laptop crashed on me in the middle of completing an extremely important assignment for my student teaching. I called Geek Squad on my phone and they helped me to get it running again. They suggested that I take it into the store for a tuneup and cleanup which would not cost me anything because of my coverage. I love it because, in the long run, it saved me over $1,600 for a new laptop.

Ordered some very inexpensive headphones and added the protection. Initially thought this is probably a waste of money but it wasn’t expensive. And headphones are going to a preteen. After about 5 or 6 months of use the right earbud stop working. Took it back to Best Buy explained. Sales person said just get another pair. Got new pair so for so good, Thanks Best Buy.

Thankfully, I have never had to use these additions for my purchases. Decades ago, I did use the Geek Squad protection plan for a laptop I purchased. The free battery included with the plan (after the battery included with laptop died) was well worth the extra money spent on the plan. In my interactions with Geek Squad, I found them to be competent, friendly, professional, and easy to utilize. The good thing about BB is that every purchase you make is logged online, so there is less need to keep up with those frivolous papers that show what you purchased and when. I recommend if your purchase is more than a hundred or so bucks. It’s better to have and not need than need and not have.