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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5039 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,039 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helps with whatever issue I have, I have yet to have a problem with them which I’m glad. They’re always accommodating and helpful when it comes to products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend buying the extended warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Replacement. When I have to use it, repairs are made in a timely manner. My questions are always answered and the service people are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this before they are really really awesome they take good care of your product in time of need they do an awesome job You guys rock the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch premium item. Works great! Got on sale as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Very good for any problem you have! Quickly handle any issues!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good and useful product. I was also extremely surprised with the overall quality as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy warranties as Best Buy is really great about returns, even on warranties that are added to the puchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the agents I have dealt with were kind and helpful and understanding for all of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection under the geek squad membership is so worth it. No questions ask and no hassle.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always buy the protection...you never know what problems could arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has all the answers, it’s always someone there to answer questions about anything in the store if one person don’t know they won’t stop until they get you the answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ♥️♥️♥️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love having Geek Squad services I’m not a tech savy kinda person & I LoVe Getting My electronics from Best Buy & I Love the Geek Squad even Moreover ♥️♥️♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker love that she hears me from far. They fixed her up easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the coverage. Covers for four years for the solar charger for my Eufy cam which is a good to have. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service needed for product. You never know if you’re going to need it but it’s better safe than sorry having that piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Best Buy Employee

    Rated 5 out of 5 stars

    great product

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] easy to install, good build quality, really happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anymore you really need this as technology controls us and when it breaks, I’m lost! Thankful for this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A much needed investment…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have home devices, they can sometimes break down, or have issues. With this coverage, you can rest assured that you’ll be covered if/when it happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to get insurance on any product to buy as I always do

    I would recommend this to a friend