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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5032 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,032 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called about a problem and it got taken care of right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a necessary because stuff happens. The peace of mind to be able to go to Geek Squad is such a relief

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS HONORING WARRANTIES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSURANCE ALWAYS REPLACES OR REPAIRS TO ANY PRODUCT THAT ARE PURCHASED FROM BEST BUY WARENTIES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was purchased in case the thermostat stops working or has mechanical issues. Hoping to not have to use it. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful when I have an issue. Although haven’t had many. They installed my TV and set it up and done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad - it’s great if we need support hopefully we don’t need it though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had a chance to use the geek squad service, however im sure that i will be using it soon to. My understanding is that the geek squad is very helpful and or informed. Im looking forward to working with the geek squad. Thank you ro all your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Advantage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that BB will stand behind this product gives me satisfaction that there will be a replacement available in case this product fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is a blessing in disguise. It is extremely worth the money. Service is great and the workers are awesome. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at gerk squad are the best. They always solve whatever problem I'm having & they always fix a problem when I come in with one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale and Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works seem less with google home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a product without it since things aren't being made like they were 'in the old days' when things lasted for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a product without it since things aren't being made like they were 'in the old days' when things lasted for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know my system will be protected for 4 years. This covers the usual damages that electronics could face in its first years of life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big up Big up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this insurance cause you never know… The Geek squad is Phenomenal awesome and very knowledgeable of all the electronic needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plants are typically a great value, because you can easily replace the damaged products or upgrade to the latest tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know, majority of my products are ensured with geek squad or replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad replacement service, not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving this 4 stars because i havent had to use the service. But, i think itll be worth the added expense if the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowing the products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad know there stuff and helped with my Apple Watch purchase before I knew which direction I should go for which product fit my needs

    I would recommend this to a friend