Customer Ratings & Reviews

Geek Squad is useful when necessary. I appreciate the assistance and quick response time.

I had an issue with the Ring Door Bell 4. I called Ring and they said it would be best to just exchange the device for a new one. So I contacted Geek Squad protection via the chat feature to learn what steps I should take to make the exchange. The representative was from a foreign country (which Best Buy should hire US workers). More importantly, the representative would not read what I had written. Completely ignored it. Then ask me repetitive questions what were already addressed. Then after saying Ring explained I should exchange for a new device at Best Buy, the representative told me to talk to Ring to get help. It was just an uncomfortable back and forth, and a waste of time. Really disappointed in Best Buy

All my devices work great and I enjoy them excellent choice

Very reliable when it comes to service time frame was as estimated would recommend

I buy protection for all my purchases asit comes in handy when I need it.

I assume that the protection plan will cover any problem...at this time no problem..too early

HAVEN'T NEEDED TO USE THIS YET BUT I WILL UPDATE WHEN AND IF I DO.

Well worth it for car audio installation you save so much!

Nice and friendly and definitely intelligent and know what they’re dealing with!

Good customer service. Always able to fix my issues

Would br great to be able to compare any item with every spec possible. Example, when comparing an item like a speaker; one shows a watts RMS at 50 ans the others watts RMS is - , yup nothing to compare too. Thats just an example when comparing spec to spec

Havent had to use it yet but ifwhat is being offered it legit then im hsppy already!

Good to always have a back up plan!!!!! Love this offee

Havent really used it much but i know ill have geek squad when i need it.

have not used yet but am looking forward to using the products

Haven't used them yet but they sound very informative.

Glad I purchased this product it’s good to know I got this in case something goes wrong

Geek squad is best warranty ever nice to have it i like it

Having extra warranty makes my receiver feel at ease.

Was a very great products now im waiting to see if it last the test of time