Customer Ratings & Reviews

Did not use the geek squad figured it out happy fun

Geek squad always comes in clutch. The ease of service and support is top notch. They keep their word for appointment times and are often available early

The Roku Ultra brings the best of both (wireless/streaming and wired media) worlds. The Dolby Atmos/Vision image and audio quality are fantastic, as long as you have a capable TV and soundbar/audio system.

Easy to contact service and get answers. Geek squad honor their agreement

perfect choice for me, thank you very much for selling this item

Always had great luck with Best Buys protection plans. My only complaint was with my PC where it had to be sent it and waiting to get it back, I wasn't comfortable with this and therefore returned the computer. But I've had good luck with this on other items.

How can you buy anything without adding Geek Squad protection? The Geeks are always there just in case anything happens. ThT peace of mind is worth every penny I highly recommend buying it with her with a purchase

Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

Sometimes I feel like I shouldn't spend money on extended warranties and protection plans. Then again, it's better to have and not need than need and not have. Best buy has always been great at honoring any protection plan I've purchased if needed.

Well pleased with the overall service I receive from the friendly and cooperative staff. They get me thru problems that arise with the operations of my computers and are always ready and willing to take on my challenging problems.

always recommend geek squad, especially on high end purchases

I would never buy any electronic items from Best Buy without an extended warranty. Best Buy is the one merchant that does not give you any issues and make refund or replacement stress free. Highly recommend!!!!!

Very knowledgeable, and are quick to answer questions and helpful as well.

Who can argue with this?? A four year warranty? Right that means your have great product protection even after you’ve forgotten. I love to hear, “well ma’am, looks like there’s a warranty. Let us repair or replace on us.”

I'm glad I have this extended warranty on my Fire Stick because my last one broke after about a year and a half.

Decided to add the protection because the first Roku I bought had feature of plugging in earbuds and after few years usage the sound starting to crackle which was annoying. Was told if this happens to new one and we have protection plan that the unit will be replaced so decided to add it to purchase.

It doesnt matter what you buy anymore, if you are not considering a warranty you are wasting your money. Always buy a warranty with any electronic device, sooner or later you will use it and you will be thankful for having it.

I have previously used my Geek Squad service and was beyond satisfied. From the first call to completion of repairs it was easy. Everyone was friendly, professional and worked with my schedule. This is a must have purchase.

They always give you the best service. I recommend 100%

BBY protection plan is must on all my purchases at Best Buy. Normally manufactures warranty often 1 year or less. BBY G.S. protection plan has got you covered beyond that. Always friendly and helpful at BBY. Spend the few extra dollars and he covered.