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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1481 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,481 reviews
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service there is would not purchase anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent filled my petition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In customer service the service was great They helped me to restore my broken iphone with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dont know why anyone wouldnt get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has done so well with other products they protect i dont understand why anyone wouldnt purchase for higher cost electronics such as car stereos or laptops. anything goes wrong in the next 4 years and i got a new product for free and installed for free.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing radio

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works great on my 4Runner. Would definitely recommend and getting another one for my new car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has always been good to us! Don’t hesitate to get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the geek squad warranty with any machine purchase that i buy. luckily, i havent had to use the warranty very often, yet when i have, the repair or replacement has gone seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry, this is definitely worth the cost just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend geek squad protection plan I have had several things installed from Best Buy In Anderson they do a great job and stand behind there work and product I like knowing that if there’s a problem they will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve almost always had excellent products but one time the speakers weren’t what I expected. With the replacement plan I was able to return them

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rey. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty just in case the stereo breaks. Hopefully won't have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must with any device. If there’s a problem with the unit or installation, it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had to use my protection once in the two years since I made purchase. Thankfully I had it because there was not cost out of my pocket which would have been more than the cost of Geek Squad Protection. Highly Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping a newb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic option which is of high value because it offers additional help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother-in-law love it and uses it all yhe time. Very small and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stand behind their word as well as their work. Have used them several times over the years and very easy to use if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I invested $800 in my car stereo and backup camera so getting the additional warranty was a good choice. A fair price and the geek squad have been great with product support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Value is a Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be rare, but you can experience a product failure, and you just have to judge if the "peace of mind value for you". My experience is that if you have the Best Buy protection, it can often turn a bad situation into a simple fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome, get it now...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth every penny. If you are thinking bout gettting it, do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd to none!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m please with the Geek Squad they were very helpful when choosing a replacement radio they are second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know i am covered in case of a prooblem, not needed so far but if i do need it, it is there

    I would recommend this to a friend