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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1454 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,454 reviews
  • Rated 1 out of 5 stars

    Not dvd compatible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item shows up when i did a search for dvd player car stereo. Unfortunately I had no choice but to install this in my toy hauler because I'm leaving to go camping this week and there's no time to return it and get a replacement. I had to install this so we at least have music while camping.. DVD capability was the only filter i selected in my search and expected this to have video output since it showed up in the search with that filter.. ill have to bring our home dvd player so our kida cab movies if they want.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    1 month in so we will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see one month in I really hope they stand by this and replace my product if it breaks within the four years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stereo very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was cordial and respectful. Took awhile but there was a lot to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two 12 and the amp$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Also helpful around the house. They were able to help me install a few different things. Have a great team and What? Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it and the item could not be saved they give a gift card for the whole value you paid for the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had use it. Still got the factory warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me pick out the perfect speakers for my truck, and they were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend buying a Geek Squad protection plan. Bought a 3 year plan for an item, and it broke almost 3 years later. Brought it in to Geek Squad and they were super quick to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have in the past skipped extended warranties, I find these days electronics just don't hold up as well as in the past. The Geek Squad 2 year warranty takes the pain out of something rather new going out, than having to use the supposed manufacturer warranty, which it overlaps and provides an extra year. While you may think it's not needed, heed the warning, as it is a small price to pay just in case everything does go south!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty for my car stereo, thank God!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional and quick on inst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer explained all the ends and outs and even showed me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving it for future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not made use of it. Item has been working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me connect my t.v. and receiver that was suppose to happen but he couldn't help me to figure it out so i found out on my own but he tried his best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome service I received from Greek Squad, every single time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans one of the best things that Best Buy offers. These protection plans have saved me many times overall and when talking about my car radio. A few months ago my car radio was fried by a battery hiccup in my car. Geek Squad was more than willing to look and and then replace my stereo and I even used that opportunity to change head unit brands because why not? 5 out of 5 would for sure recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squadcwas quick with the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio installation was quick. Guys were very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection +++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having peace of mind and having a protection plan gives me that. Since I have never used the Geek Squad for car radio installation I felt it was advisable to buy the protection plan for the radio head unit. The installation itself comes with a warranty and having the head unit protection just adds value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handled my PS5 issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    000000000000000000000000000000000999999999999999999999999999999 50 word minimum!? Geez!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and nice smooth design, I enjoy playing my favorite music in it , the installation was fast and placed in a very good ventilated area to keep it cool,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headunit for my older vechicle. Radio went out and after researching I went with the Kenwood especially since Best Buy offered free installation. I only had the unit for almost 2 months and the display and some buttons stopped working. This protection planned saved the day! The processes that Best Buy has to go through in order to fix it was a little dramatic but it is their world.

    I would recommend this to a friend