Customer Ratings & Reviews

Service tech was cordial and respectful. Took awhile but there was a lot to install.

We will see one month in I really hope they stand by this and replace my product if it breaks within the four years

The service was excellent the installer was the best there is.

They helped me pick out the perfect speakers for my truck, and they were very friendly.

Very powerful and nice smooth design, I enjoy playing my favorite music in it , the installation was fast and placed in a very good ventilated area to keep it cool,

Best customer service they stand by their service highly recommended

Have not had to use the service yet. But it is nice to know I do not have to worry about the Car Radio dying yet. Its very good quality so If I have to re-install it it would be nice to have

Definitely worth it. Always helpful to have this warranty.

Had to use it and the item could not be saved they give a gift card for the whole value you paid for the item

Good warranty value for the money, Good response when needed.

It doesn't always make sense to buy geek squad protection (sometimes it's more than half the price of the product but I hope that's just bad oversight on pricing algorithms). I think it does make sense here though. I've used it before, and there's usually no hassle.

Yes it is extra, but that relatively small amount really came in handy for me. The sound on my unit starting cutting in and out. I took it back to the BB store that installed it. They got me right in, and took care of the problem without any charge. Been working great ever since...

The installer explained all the ends and outs and even showed me how to use it

Excellent professionals that make customer satisfaction their number one priority. Very impressive and their standards met my expectations, unlike their competitors who wanted to charge me almost double than what got with Best Buy and Geek Squad Protection.

The protection was mentioned to me as a wonderful option that I did not think twice to get it. It is also very economical in price.

Such an awesome service I received from Greek Squad, every single time!

This is excellent coverage for you devices and stuff

I have used this a few times and it is smooth as silk and has no hassles or questions ever. Well worth the money and the peace of mind that the Geek Squad will "Get it Done right!"

The original car stereo that I purchased was defective. Best Buy was was awesome and worked with me to try and get the unit working but to no avail... They then allowed me to choose a different manufacturer that was on sale for the same price as the original purchase. Thanks Best Buy. No hassles at all. Very satisfied. The Geek Squad protection was exactly what I expected.

I can't say enough good things about Geek Squad car audio installation service in Fairfax, VA. The guys who work here are friendly, creative, fast, amenable and thoughtful. I like doing things myself, but these guys are so good that's much more fun to take products to them to install and to learn from how they do it. I recommend them very, very highly.