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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1480 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,480 reviews
  • Rated 5 out of 5 stars

    Geek squad handled my PS5 issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    000000000000000000000000000000000999999999999999999999999999999 50 word minimum!? Geez!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the Protection plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so important to have piece of mind when you purchase the 4 year warranty protection. You never know if something could go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had overall great service in all areas at Best Buy, don’t have the time to do everything I want done to my car and they offer great protection and service if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had use it. Still got the factory warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extra or extended warranties when i buy any products that are eligable. I believe that this extra or extended service is a very reasonable insurance for said products & would suggest to all customers to purchase it when you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy repair very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Victory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad installation was quick, painless and flawless.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] You should always get the warranty for added protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty for my car stereo, thank God!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving it for future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not made use of it. Item has been working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squadcwas quick with the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio installation was quick. Guys were very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squa service is a great added on service to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are a must for electronics, and Best Buy has some the best warranties you can get. Had a problem with an item before and it was replace and fixed before I could say anything. Good idea to get the warranty fo the most amount of years as you can. That way your guaranteed that product for those amount of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer’s awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were always in contact and made our schedules better great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are very helpful and patient. They don´t stop until the problem is solved. It is an excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with geek squad service in my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install warranty is lifetime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting Geek Squad protection. It's a 4 year product warranty, but a lifetime install warranty. I've had problems with the wiring in my car after the warranty expired, and they quickly fixed the issue without charge. Highly satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-yr Std Geek Squad Protection on stereo&b.u. cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all extended protections, it feels good to have it if anything goes wrong. I especially like this one because I was told it will cover the items I bought as well as the removal and replacement. I haven’t had to use it yet so we will see how it goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, even though I normally don't, for my car speakers. I HOPE I don't need to use it. But from my experiences in the past....I have needed to use it and they honor it pretty easily..no hassle returns. And they fix or replace anything that is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT IS GOOD TO HAVE THE SECURITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ITEM WAS AS DESCRIBED. THE INSTRUCTIONS WERE VERY EASY TO FOLLOW AND VERY THOROUGH. THIS PRODUCT MET OR EXCEEDED ALL MY EXPECTATIONS. I TEND TO NEVER BUY A PRODUCT ON A WHIM OR AS A SPONTANEOUS PURCHASE. I ALWAYS WANT TO BUY A PRODUCT THAT HAS A GOOD REVIEW. I THOROUGHLY RESEARCHED THIS PRODUCT BEFORE I PURCHASED IT.

    I would recommend this to a friend