Customer Ratings & Reviews

Highly recommend buying a Geek Squad protection plan. Bought a 3 year plan for an item, and it broke almost 3 years later. Brought it in to Geek Squad and they were super quick to help!

The agent help me connect my t.v. and receiver that was suppose to happen but he couldn't help me to figure it out so i found out on my own but he tried his best

Very powerful and nice smooth design, I enjoy playing my favorite music in it , the installation was fast and placed in a very good ventilated area to keep it cool,

My geek squad installation was quick, painless and flawless.

It doesn't always make sense to buy geek squad protection (sometimes it's more than half the price of the product but I hope that's just bad oversight on pricing algorithms). I think it does make sense here though. I've used it before, and there's usually no hassle.

While I have in the past skipped extended warranties, I find these days electronics just don't hold up as well as in the past. The Geek Squad 2 year warranty takes the pain out of something rather new going out, than having to use the supposed manufacturer warranty, which it overlaps and provides an extra year. While you may think it's not needed, heed the warning, as it is a small price to pay just in case everything does go south!

Bought it along with the Planet Audio Wireless CarPlay device purchase for my 2016 Corolla S as I felt it would be nice to have a 4-Year Protection Plan for it. I am yet to receive any service as part of this but feels good to have it as it adds confidence to purchase the audio especially as there is no other support from Best Buy after installation.

I enjoy having peace of mind and having a protection plan gives me that. Since I have never used the Geek Squad for car radio installation I felt it was advisable to buy the protection plan for the radio head unit. The installation itself comes with a warranty and having the head unit protection just adds value.

Have not had to use the service yet. But it is nice to know I do not have to worry about the Car Radio dying yet. Its very good quality so If I have to re-install it it would be nice to have

Wonderful recommendations on everything from start to finish

I’m very satisfied with geek squad service in my area.

Geek Squad protection plans one of the best things that Best Buy offers. These protection plans have saved me many times overall and when talking about my car radio. A few months ago my car radio was fried by a battery hiccup in my car. Geek Squad was more than willing to look and and then replace my stereo and I even used that opportunity to change head unit brands because why not? 5 out of 5 would for sure recommend to anyone!

Its so important to have piece of mind when you purchase the 4 year warranty protection. You never know if something could go wrong.

Smooth and easy repair very polite and professional

I bought this headunit for my older vechicle. Radio went out and after researching I went with the Kenwood especially since Best Buy offered free installation. I only had the unit for almost 2 months and the display and some buttons stopped working. This protection planned saved the day! The processes that Best Buy has to go through in order to fix it was a little dramatic but it is their world.

The protection was mentioned to me as a wonderful option that I did not think twice to get it. It is also very economical in price.

They repair my unit Very fast and very nice people

Great service very helpful and very friendly customer service

Quick service and was able to answer questions about my computer that day

You should always get the warranty for added protection