Customer Ratings & Reviews

Gives me peace of mind with the geek squad protection

Love it great service i would recommend then to my friends

The agents were always in contact and made our schedules better great job

Geek squad always delivers highly recommended for any device

Awesome specialist friendly and willing to answer all questions.

Just knowing there’s added protection to the devices you buy is a great peace of mind as you’ll never know when something could go wrong and trust me instead of spending back that full price for the item especially if it was expensive it’s good to know you are cover thumbs up to Best Buy

The technicians are very helpful and patient. They don´t stop until the problem is solved. It is an excellent service.

I have used this a few times and it is smooth as silk and has no hassles or questions ever. Well worth the money and the peace of mind that the Geek Squad will "Get it Done right!"

I have owned a continuous Geek Squad service / technical support agreement since the creation of Geek Squad. Most of my contact is done via remotely (on line) but there are times when I still need to take a PC into the Geek Squad in Best Buy. I use their services at least once a month and am confident I could not find better professional service anywhere else. An added plus in they are available 24/7/

The geek squad installed the system but it did take a little longer than expected

Best product there is works for what I need it to wouldn’t buy any other

I’ve had overall great service in all areas at Best Buy, don’t have the time to do everything I want done to my car and they offer great protection and service if anything goes wrong.

Yes it is extra, but that relatively small amount really came in handy for me. The sound on my unit starting cutting in and out. I took it back to the BB store that installed it. They got me right in, and took care of the problem without any charge. Been working great ever since...

Installation was so smooth, and even the audio in my car got improved.Able to connect with bluetooth,Aux,USB.....I Liked it

Excellent professionals that make customer satisfaction their number one priority. Very impressive and their standards met my expectations, unlike their competitors who wanted to charge me almost double than what got with Best Buy and Geek Squad Protection.

Definitely worth it. Always helpful to have this warranty.

Worth, every penny, took my computer in, and no questions asked they sent it off for service

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Great service. Everything was done in no time at all and I don't worry about anything ever going wrong