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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 122 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers consistently note the MamaRoo Multi-Motion Baby Swing's ease of use and how much their babies love it. Many parents appreciate the Bluetooth feature, while a few customers mention that it is expensive compared to other swings on the market.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 122 reviews
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was pregnant, my brother told us we should definitely get a Mamaroo! I didn’t buy into it and we got a basic swing with s small footprint. Baby girl absolutely refused to sit in the swing for even a second. She then started getting super fussy when she’s tired and being a work from home mom, i needed a swing that she would settle in next to my desk. We gave in and got this as we were desparate. She instantly took to it and now loves it! It has helped us and her tremendously and wouldnt trade it for the world.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What a arm saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect blows the competition away its quite and easy to move and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baby likes it. It allows mom and dad time to play with big sister.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Adapter doesn’t work anymore after 2 months of use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this in Jan 2023 for my new baby. I didn’t start using it until July 2023 and the adapter will not stay in and it doesn’t work I paid 300 for a non mobile chair. Very disappointed that I am outside of the return window

    No, I would not recommend this to a friend
    • Brand response from 4moms Customer Support
      Posted .

      We're so sorry you've run into an issue, and 4moms Customer Success can help. Please email Support@4moms.com so that we can help get you up and running right away. 4moms

  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and my friend loves it. Glad to find it at best buy as it was sold out almost everywhere

    I would recommend this to a friend
    • Brand response from 4moms Customer Support
      Posted .

      We're glad to hear this! Thank you for sharing! 4moms

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, we haven’t used it yet but i bought one for my goddaughter before, it works like magic!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This swing is extra for nothing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The swing keeps stopping because its saying something is blocking the sensor. But theres nothing there. And we just bought this a couple months ago. My nephew was not even here for 2 weeks and this started happening.

    No, I would not recommend this to a friend
    • Brand response from 4moms Customer Support
      Posted .

      We apologize for your less-than-awesome experience and want to make this right for you. Please reach out to us at support@4moms.com so we can assist you. 4moms

  • Rated 5 out of 5 stars

    My sister loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seat is pretty good tho one issue it was difficult connecting it to the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baby loved it some days, hated it others. We returned it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service from 4moms stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service was great but product no so great there are better swing for far less price and Horrible customer service from 4 moms

    No, I would not recommend this to a friend
    • Brand response from 4moms Customer Support
      Posted .

      We're so sorry to hear you had trouble with your MamaRoo® Multi-Motion Baby Swing, and we are happy to help if you need assistance in the future. Please email Support@4moms.com anytime to reach us. 4moms

  • Rated 1 out of 5 stars

    No safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not secure!! Turn on the swing mode and never stop!

    No, I would not recommend this to a friend
    • Brand response from 4moms Customer Support
      Posted .

      We want to do everything we can to make this right for you. Please reach out to us at support@4moms.com. 4moms

  • Pros mentioned:
    Motion

    Rated 5 out of 5 stars

    Set baby in motion.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a shower gift for my daughter. Since it had a short return policy I put together weeks before the date of the shower. Seems incredible. Babies love motion and this has separate different settings. Expensive but was on sale.

    I would recommend this to a friend
    • Brand response from 4moms Customer Support
      Posted .

      We're so glad to hear that this was your experience! Thank you for sharing. 4moms

  • Pros mentioned:
    Bluetooth, Motion

    Rated 5 out of 5 stars

    Deff worth every penny !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My one month old loves this thing! U can sit it up like a chair or lay it down like a bed different motions sounds bluetooth love all the different stuff it does all in one!!

    I would recommend this to a friend
    • Brand response from 4moms Customer Support
      Posted .

      Thank you for taking time to share your positive experience with us - we appreciate you! 4moms

  • Pros mentioned:
    Settings

    Rated 5 out of 5 stars

    A helpful game changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     This could be a very good product to use with your baby. I like that I have multiple settings that works for our child. We like to set our child in the swing after we feed him. We turn on a setting 30 minutes afterwards. Definitely a good investment. 

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre at best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child did not like the motions of this swing. Wish the toys were easier ti interact with as babies. Wish music was higher than the motor

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Skip it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive to die in a year for no reason. They only do a one year warranty which is telling you something. Our twins would like it one week and then be over it the next. Best Buy also apparently sold us a 2020 model in 2022. Skip this on your registry.

    No, I would not recommend this to a friend
    • Brand response from 4moms Customer Support
      Posted .

      We're sorry to hear your experience has been less-than-awesome. If the 4moms Customer Success team can help with anything, please email Support@4moms.com. 4moms

  • Rated 1 out of 5 stars

    **Avoid at All Costs: MamaRoos are Faulty and Cust

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING! **The MamaRoos are a disaster waiting to happen!** Countless moms have experienced them breaking, and unfortunately, mine did *immediately*. To make matters worse, their customer service is nothing short of *abysmal*. They flat-out refused to honor the warranty, even though I had the original packaging and it was brand new. The treatment I received was shockingly rude — when I simply asked for a repair (not even a refund!), they coldly told me, **"We can't make everyone happy."** This company is an absolute joke. They clearly don’t care about their customers or standing by their products. I will *never* purchase from them again. **Do yourself a favor and stay far away from this brand.**

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase from Best Buy this season!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson is Soooo content when he’s in his new swing! I’m so happy I purchased this for him, and it’s great for him while I fix his bottle.

    I would recommend this to a friend
    • Brand response from 4moms Customer Support
      Posted .

      We appreciate you taking time out of your busy day to share the love! Thank you. 4moms

  • Rated 5 out of 5 stars

    Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Bought for a baby shower. Price was $20 lower than most places

    I would recommend this to a friend
    • Brand response from 4moms Customer Support
      Posted .

      We love to hear this! 4moms

  • Rated 3 out of 5 stars

    MamaRoo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoyed using ours when we were able to, until we heard the news. Weren’t these recalled because they were dangerous for babies? Its what we heard anyway. Just concerned not trying to make waves. :)

    No, I would not recommend this to a friend
    • Brand response from 4moms Customer Support
      Posted .

      We are happy to learn you've enjoyed your MamaRoo and want you to continue to enjoy using it.

      The newest MamaRoo model (1046) is not affected by the voluntary recall we announced in the summer of 2022.

      Please be assured that when used properly, all MamaRoo swing models are safe for babies. To learn more, please visit: https://www.4moms.com/pages/safety-and-recall 4moms