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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 973 reviews

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  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the 5.1-Ch. 3D / Smart Blu-ray Home Theater System's exceptional sound quality, ease of use, and convenient Bluetooth feature. Many appreciate the system's powerful bass and compact size, finding it a good value for the price. However, some users experienced limitations with the system's volume and found the remote control to be less than ideal. A few also noted that the speaker wire length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 973 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great system overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Good color. The only issue is that DVD's occasionally just stop playing for no reason. Must start over to play.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 2 out of 5 stars

    The sound sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that sold me the system said it was the best well that's a lie. The sound quality for movies is garbage, but for music it is decent. Your better off just buying a sound bar and a blue ray player separately. The system has some nice features such as Bluetooth and it can access some apps such as Netflix, but all in all I wouldn't recommend this product to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Surround Sounc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my small movie room in my house. It works great. Sound is crisp and clear and loud. Great price for a good surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but not good enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent unit with good sound, but too many network issues, even with wifi router within 10 feet of it. Even when the unit says I have excellent network, the streaming apps are barely reliable. Some won't connect at all and Pandora constantly tells me that the device doesn't support the audio codecs. The interface is the same as a Playstation, so fairly easy to navigate, but I'll be returning it, as the streaming was my main priority.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, we still havent figured out how the surround sound works, but Im sure thats our fault, not the speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. feels as if sitting in a concert hall when listening to music. sound can go from a busting to a very soft with a touch of a button. recommending to listeners who enjoy both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surround system is for my daughter and she loves it. It has all the features she was looking for. After returning two dvd players, we decided to go with the entire surround system with all the features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andr, We're glad that you and your daughter loves this home theater packed with all the features. we appreciate you posting your review. Thank you for your time. -Jen Sonystyle

  • Rated 5 out of 5 stars

    Sony 3-D Smart home Blu-ray home theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    man man man I truly love this home theater system you can practically do anything with it Netflix Hulu play music from your phone connected to the Blu-ray

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Nice unit for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great features for the price. Easy to hookup. From box to ready in a very short time. Really like the internet and bluetooth features. I don't have a smart TV but this unit is the next best thing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gsdmagicman, Thank you for taking the time to tell us what pleases you with this Sony Home Theater System, we appreciate it.-Jen Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok sound.... Very clunky interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this system for the living room and the sound is good when it works, but the receiver is horrible both in features and the slow clunky not to mention ugly UI, there is no HDMI Input or pass through so if you have a cable box or a chrome cast or Apple TV in my case getting sound out of the this system is a hassle in my case I had to plug my Apple TV to HDMI on my tv and then run a optical cable to the receiver and that just causes a lot of issues first if u accidentally hit the remote I'll have to change TV input to navigate the receiver back to the right input menu then go back to the other device, sometimes restarting fixes this but that takes a foot 2 minutes if ur lucky some how shutting it off takes a long time and turning it back on takes longer then my 5 year old laptop. The UI is not friendly not that I ever intentionally navigate it and for some unexplainable reason if I take too long between shows sound just stops working box is on says it has the right input but the only solution is a reboot... Id strongly advise against this I'm now considering purchasing a decent receiver and just wiring the speakers to it but I'm not sure how or if that would work...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xwk88, we regret to hear that this unit failed to meet your expectations and we always appreciate customers who take the time to give us their feedback. We will forward your information to the proper department. Dave Sonystyle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first sound system. It was super easy to hook up and easy to use. I highly recommend this to anyone buying one for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup. The sound is great. I had an old Blu-ray so it took a few to get used to the new setup but I would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VAJoya,
      That’s what we like to hear! Good to know that you are happy with your purchase! >JOffrey Sonystyle

  • Pros mentioned:
    Blu-ray player, Sound quality

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, bluray works wonderfully, a bit of a pain in a complicated setup that it requires an HDMI hookup, but it is great otherwise. Screen is a bit hard to see to change functions. internet function is very useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest setup great for my little bigger then average size room feels like I’m with the artist I listen too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING! hands down best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony gives you the full experience of sound quality and price all-in-one! Blu-ray player with home sound theater all in one!!! It's amazing very happy and satisfied!!! would highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Very good sound and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous surround sound system had the receiver go out so I was looking for a new one and came across this. Easy to set up and sound very good. Only thing I would say if you have an older HDTV you might need a digital optical cable in order for the sound to work. Other than that everything been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surround sound we bought is a very good system. We are very pleased with the quality and performance. We would definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi momof2, So glad to hear that you enjoyed the Home Theater System. Thank you for your feedback and for recommending our product. - Jerome Sonystyle

  • Rated 4 out of 5 stars

    nice options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this blu ray player except the fact that the rear speakers are not wireless. I guess I didn't read the description close enough. Plays well and I love the streaming capabilities. The sound is good but could be a little better. For the name and price I feel the rear speakers should have been wireless.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AButterfly55, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback.-Jen Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    A good sound system for a small area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surround system on this unit does not work real crisp on low volume through the TV system. I does however do a good job when playing a movie through the Blue Ray mode on the system itself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RMDSR,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for a while to get a surround system and they never doubted that Sony is one of the best brand to get. I am happy that I had purchased my new and first surround system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's certainly great to hear LaNegra! We are glad you are happy with your purchase. Thank you so much for your feedback. - Vincent Sonystyle