Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 973 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the 5.1-Ch. 3D / Smart Blu-ray Home Theater System's exceptional sound quality, ease of use, and convenient Bluetooth feature. Many appreciate the system's powerful bass and compact size, finding it a good value for the price. However, some users experienced limitations with the system's volume and found the remote control to be less than ideal. A few also noted that the speaker wire length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 973 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Great sound! Love Sony Products!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Perfect for home use. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Works great with our Sony television.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surrounded

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound on this when watching movies

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Sony Products...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and surround sound is awesome..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    have had for a year and

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both the 2100 and the 3100 have the same problem, while playing DVD or blu ray the player shuts off and reboots, many complaints about this product, not sure how they can continue to sell this item with known issues.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi justme, We're sorry to hear that the unit turns off by itself. Kindly check the link below for troubleshooting steps to help isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/42709
      ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around sound and quality. Sony does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best home entertainment system I ever had.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best home entertainment systems. Period.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds Great but could have more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This home theater system has a pretty good sound, but it lacks in the HDMI output. I would like to be able to hookup a few of my electronic devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    this product is very good and very easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is very good and very easy to use....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Extension for taking selfies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up easily to the phone. Came with a carrying case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Replacement of old Samsung unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old player / surround that quit working. This was purchased as a basic / inexpensive replacement. No problems with hooking it up and all seems to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just moves slow.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product it just takes a long time to do anything. Sometimes I have to hit the buttons a couple of times. But the quality once it is working is awesome.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuyF, thank you for sharing your input about the unit. We will forward this to the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks again. ~Erin sony_US

  • Rated 4 out of 5 stars

    Awesome sound system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned two of these systems before. I’ve recently purchased two more. One of my old ones (approx 3 yrs old) just quit working. I went in to buy another and they were half off so I got two!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sound, everything works excellent....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy.... Highly recommend it... Easy set up....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system has been upgrading our at home viewing experience for almost 2 years now. The system is a great, standalone, all-in-one theater addition. There are more powerful, wireless set-ups out there, but this is perfect for the price and we've had no issues since the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony put out a dud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so disappointing. It worked great the first week, then it started cutting out when we would use the Netflix ap. I thought it was an internet speed issue despite a wired connection and great speed test results. Now the bluray interface won't load at all. The sound will play find if we're watching TV, but that's it. Upon doing further research, it seems numerous people have this problem and Sony has been of no help. Plan to take it back to Best Buy tomorrow to exchange.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Modern surround sound for reasonable price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was as loud at our old 1000w surround sound but I feel it is a bit weaker. I do like that is Bluetooth equipt but the system takes a while to boot up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little set up , only downfall of it is that you can only use the speaker wires that come already attached to the speakers which limit where you can place your speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jstew37! Thank you for sharing this information with us since the feedback will help us improve our units to meet our users specification requirements.~Jeannette sony_US

  • Rated 4 out of 5 stars

    Very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound , easy to set up. I would recommend this to anyone looking for an inexpensive surround sound system

    I would recommend this to a friend