Customer Ratings & Reviews

Under Replacement plan, you get what you paid for product and upgrade with better one.

I’m incredibly thankful I purchased this protection for my carpet shampooer, because it broke and could not be repaired. This saved my sanity, and I got full store credit to use toward the purchase of a new unit.

With the product being so top of the line I’d need a good reliable protection!

Purchase this every time great coverage has more than paid for itself

Like I said is very good this plan to protect the items o bought

You never know if your item will work or if you can install it, but with Geek Squad, you know they'll help you. My recommendation is to have a geek squad. It's the best purchase I've ever made.

I always purchase a geek squad protection plan when I purchase any electronics at Best Buy. They always try to either fix it or credit you back and I just know that I can always rely on them to take care of me.

We love this vacuum! Great for pet hair, lots of power.

Good vacuum. As long as you keep up with the maintenance it continues to work as it should. It would be awesome if the handheld suction cord was longer so, as it is always dropping the vacuum if it is not right next to where I am vacuuming. Other than that it is a good vacuum.

If I have any issues with my shark vacuum they give me no problem to either fix the vacuum or exchange the vacuum.

Friendly, fast, knowledgeable. Everytime I’ve been in here the agents have been super helpful.

bought this for a vacuum. geek squad was great. I dropped off and by the next day I was told the vac wasn't fixable. I received my full purchase price back to put towards a new vac.

After purchasing and owning my V10 Dyson and owning it for over a year, I began to have some issues. I immediately began to troubleshoot my Dyson but unfortunately it began to get worse. My Dyson began to have battery and charging issues along with it not wanting to turn on at times with a full charge. Best Buy right away exchanged my Dyson for a new one out the box with no hassle. I definitely recommend the extended warranty.

We got coverage for our new vaccume cleaner and rest assured

I always protect my purchases in the event something happens to it.

Always a great deal for a Dyson vacuum with a 3 year Accidental squad protection.

Easy assembling. Great product, great price. Best buy!

Overall, very easy get product checked out and replace if needed

I absolutely love geek squad insurance. Every time I’ve had an issue with a product, they have resolved the issue very quickly and without hassle.

Feels great to have a safe plan if something goes wrong with my machine