Customer Ratings & Reviews

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

It keeps the carpet clean, it does have to be cleaned right away, if not, it will leave a lingering smell

Have had it maybe a year or less and I havent used it in months. Truly a waste of money. It is very heavy and bulky, the container for the water and solution is super small. It is so gross cleaning out the receptacle if you use the steam part. The only brush that works decently is the pet brush. It does not get anything in the corners. I feel like it pushes the dirt away with the fan instead of sucking it up.

Vacuum has been very good. Has strong suction on the boost setting. Works great on carpet and non carpet floors.

The agents were quick and polite. Answered all questions i had and explained the process

If you buy a product which you are in sure about I would definitely get the protection we bought a rumba vacuum cleaner and I’m glad I bought the warranty because our dog hair is taking a toll on a cleaner that was recommended for pets I’m not sure it’s going to last for the 400$ we spent on it

This My Warranty For My Vacuum Cleaner. I Always Get My Vacuum Cleaners From Best Buy Because Of The Warranty. If I Suck Up Something Wrong And The Vacuum Cleaner Starts To Not Work Right, I Just Take It In And No Questions Ask They Tell Me To Go Get Another One.

I know first hands how best buys service plans work and i can tell you they are amazing!!! the repair techs that come out to the house are in home agents from geek squad and have the right tools to do the job. I always recommend to every client to get them for their products!

I know first hands how best buys service plans work and i can tell you they are amazing!!! the repair techs that come out to the house are in home agents from geek squad and have the right tools to do the job. I always recommend to every client to get them for their products!

This is a very good vacuum really enjoying and will recommend it to many.

Definitely worth money you spend on it it means a free product if anything goes wrong worth the money

The Geek squad has always been able to help me quickly to resolve any issues I've had with any product (from computers to vacuum cleaners, etc.) covered by their service. I am satisfied with their services and do recommend coverage for items purchased.

The vacuum is great and we always seem to get people who are friendly and amazing with customer service! They helped us narrow down a good vaccum

I got this as a gift for my mom and she says she loves how easy it is to vacuum and it is not super heavy like other hand vacuums and the battery last a long time.

I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

Great add on to your purchase worth every bit incase something goes wrong

I love the geek squad crew. They always take care of my needs. Thanks again.

Being risk adverse, insurance is always good. Love the Geek squad. No issues with service, agents are knowledgeable even the 1st line which is unusual in most customer service items. Actually, Geek Squad is one of the reasons, purchases are made at BBY instead of AMZN.