Customer Ratings & Reviews

Great customer service! We have yet to use the service given that we just got our Dyson. But if needed I’m positive we will be well taken care of.

I have not had to use this specific one, but I have for others in the past. Best Buy warranties are the best over anyone else

I get the warranty with everything I buy, it’s always been a quick and easy process for replacement

Havnt had to use this yet but i feel good that i have the piece of mind its there if needed.

Always a great investment for any electronic product you purchase

[Employee of bestbuy] I had a Dyson vacuum and a Crosswave go out on me within a couple of weeks of each other, and the items being 2 and 3 years into their protection period. These weren't the first times that I've been happy for Geek Squad protection. Both were exchanged with little question and little time at the store. Do yourself a favor and get the protection! You bring your (protected

I haven't had to use it yet on this product but have had to on others and they definitely came through for me

We bought it just in case we may need it since it's a product we have never used before.

Love them, always helpful. i cant imagine myself buying anything without Geek Squad protection.

Had to use my Geek Squad warranty for my tv and that whole process was easy. Called it in, was easy. Technician came out and he was friendly and helpful. Whole warranty process was excellent.

I get the geek square for my higher price purchases. You never know when it will come in handy.

Love the protection plan through geek squad. It is really the only one I consider buying because of the accidental damages being covered.

Getting this accidental insurance actually works. I accidentally dropped it and the casing broke. I took it in expecting them to replace the casing. Instead they told me to leave the broken one with them and go get a new one!

Always feel satisfied when getting protection. You never know when you're going to need it.

Geek Squad Protection is a no-brainer… I go out of my way shop at Best Buy and sometimes pay a couple dollars more to be able to have access to the GSP service/plans. A little bit of patience and trust in Best Buy, and you will save yourself a lot of headache, and in the end, money! They care about supporting their customers and the products they protect through Geek Squad. They were able to address the issues I was having with my vacuum and when they couldn’t repair the pieces that wore down, they honored their commitment to their GSP, and replaced my Vacuum. Thank you, Best Buy/ Geek Squad. I will always get GSP and you should too!

Get the geek squad protetion for this Roomba Robot just in case if it ever quits working, I'll have my butt saved from a $400 investment.

Get the geek squad protection. it is piece of mind. We've used it more than once.

Got the warranty to cover a Tineco stick vacuum. That vac had a design flaw and I had to bring it in twice for replacement. No questions asked - quick and easy, BB just replaced the vac! The warranty is a no-brainer purchase add-on for items like this, IMHO.

Staff was amazing. Support was very knowledgeable.

Have not used geek squad but the personal did leave me worry free if I ever need to use it.