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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3638 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,638 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad trusting

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents clarify what my coverage will cover and how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I’ve ever made because without the plan I would be out hundreds of dollars!!! I never purchase anything without a geek squad plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy process. Had no struggles with processing the exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always so friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the protection plans from bestbuy. Always so friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WARRANTY!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get a Vacuum def GET THIS WARRANTY!!! its literally the best and worth it!!!! Any issue they get me a new one or credit to buy another or upgrade one and pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend everyone to buy this extended warranty on your product. Comes in handy and so easy to file a claim and/or have your item replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for the best Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of ADH coverage on the best vacuum, it's a no brainer! I like to think of this as for 5 years I have no issues to worry about, or surprise bills from products quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for warranty needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great when needed. Replacement guarantees are always a bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad I bought the protection plan just incase something goes wrong with my carpet cleaner I wont have to worry about repairs or replacement ,with the protection plan i'm covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must for my household. With the changes Best Buy has made in their plans it’s time to look into memberships vs. plans per item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dysonv15 for the win-

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially thought the laser light show would bug me but its super helpful in ensuring i got everything off the floor !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good idea to purchase this insurance plan for your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service was great .. vey kind people ..when into the store and they help me right away

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best service plan there is

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy if a product stops working..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet but glad we were able to get it just in case. It’s always good to have a protection program for an expensive product because you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super cleaner, it doesn't leave anything behind I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for expensive items. Great value for expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad keep their promises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guarantee contracts are exceptional when comparing with others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reimbursed me for my vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting insurance on your Dyson Vacuums! Each product has different coverage so make sure you know what’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like purchasing the warranty from Best Buy if the price is right. If it’s too high I will pass or look for other options. But if it’s right it is sure good to have when your device fails you.

    I would recommend this to a friend