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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3638 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,638 reviews
  • Rated 5 out of 5 stars

    Best service guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision me and my wife ever made is always letting geek to take care of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Promises kept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad policies fullfilled as promised and no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect floor cleaner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Exactly what we needed to clean small areas of carpet in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any expensive purchase! Easy hassle free repair on an item that was over $2000. A quick repair was setup and the item was repaired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent mop/vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to help with 2 toddlers and the never ending mess. So far it has worked well, but recently it stop sucking up all the water leaving a wet film in the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product warranty via Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. No issues. Very friendly and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our vacuum. Don’t need to worry about much as Best Buy will either repair or replace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting the 5 year insurance if you get a vacuum like I did because most vacuums come with the standard 2 yr or 3 yr warranty and this would be so beneficial in the long especially if something happens to your equipment after the 3 year mark, you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent program. I found that every time I have used this it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum I’ve ever owned. It works in all surfaces and is great if you have pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gives you peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5 year accidental Geek Squad Protection for an expensive flat screen TV set. Haven't had to use this protection on this set, but knowing I have it gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees i worked with tonight were very helpful and knowledgeable at there job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great policy. We always buy the replacement policy for most of our electronica items we purchased from Best Buy. Best Buy is great about replacing the item. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel good knowing that my dyson is protected just in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me get a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great service and very helpful they help me with replacing my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for other robot. Feel confident in the service Geek Squad provides. Buy all my electronics ect from Best Buy. Always been fair when had issue. No hassles.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wife loves it

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bending over Strong Suction picks up from all types of floors we love it great money spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is very necessary to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent option to have it in case it breaks down so you don't have any problem getting it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and easy to use with great suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing and great battery life. The auto adjusting speed is great. The other accessories are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my vacuum. Always there to help if needed.

    I would recommend this to a friend