Customer Ratings & Reviews

I am so thankful I purchased the extended warranty! Before the extended warranty was expired my handheld vacuum had an issue with the battery. I walked in. They looked up my warranty and said, "go grab a new one." I went to the shelf and grabbed a brand new vacuum and was able walk out with a brand new vacuum! I went ahead and purchased the extended warranty on the new one as well!

Bought the extra protection for the Dyson great buy!!!

Best Buy warranties are so easy when something breaks. I don’t buy it for everything, but it’s nice to have for expensive or easy to break items

Great protection! You won’t regret having it on your side.

[Employee of bestbuy] Solid protection plan. Haven't had to use this one, but they have saved me in the past!

Well, worth the cost -- can'y imagine the shipping, the long wait, and the long telephone calls to handle a problem. Glade, Geek Squad is there for me -- exceptional turn around service, very friendly, very knowledgable, too!!! I get all my products with the Geek Squad protection to take the guessing out fall my products!!!!!!!!!!!

Always great to have this service with new devices.

I purchased a robot vacuum. Initially, it worked very well. However, it is not as good as the new robot vacuums in terms of mapping, obstacle avoidance, and cleaning. However, the Geek Squad protection covered my purchase With excellent customer support. This really gives customers peace of mind.

I jad an issue with my vacuum and took it back. Showed what was wrong and they gave me a new one. No ussues at all. Best warranty ever!

They did an amazing job connecting and mounting my TV and hooking everything up

Bought the V8 for my grandmother for Christmas….. (3 adults, 2 dogs, 1 cat) and she absolutely loves it. Amazing size! 5 1/2 pound weight and the 40 minute battery is perfect so she doesn’t “over do it”. Also bought the outsize for my home (2 adults, 3 children, 2 dogs) and it is absolutely amazing!…no complaints whatsoever on either vacuum!

They have always been very attentive, professional and kind. I recommend Geek squad to everyone specially for the expensive appliances, I love having the peace of mind that if anything happens they wil help.

Best Buy buys everything they say when it comes to their warranties please don’t hesitate to get

The best one on the market I’ve had mine since 2021 the duo floors makes it easy to go from hardwood to laminate. The suction power on this thing is amazing I use the wand to get all the little nooks and crannies. I also use the brush with the want to vaccine all the dusty air vents. 10/10 recommended I’m repurchasing mine since my teen decided to suck up a Lego and burn the motor.

The only reason I'm asking is to make a list for my family and then I'll have to make sure that they have the

It’s been almost two years and works like the first day the only thing is the cleaning the vacuum cause it get really dirty sometimes and the time is less then 30 minutes in full power. For now no need to complain about it much

This vacumm is amazing have had it for a couple months now and it definitely a nice pick if you have animals and a lot of dirt will alwsys recommend this one to others!

They help me with my return at the store, I didn't like the product, and it was fast and efficient.

Experience geek squad tech too ensure proper handling and installation and treat it with respect on item you work hard for and to enjoy many years to come

I was skeptical about buying the extra service but it was totally worth it. Definitely get it if you have little kids, my son broke the wheels off my Dyson vacuum and cracked the canister. I was easily able to replace it.