Customer Ratings & Reviews

Great vacuum cleaner offering reliability and agility to get to the most inconvenient locations. Though this is my 3rd vacuum of this brand(the 1st one a wheel fell off, and the 2nd would no longer turn on, both malfunctions occuring within 2 years of daily use) i would most def purchase a warranty. Great product overal despite the hiccups

What a convenient service. Any problems with a product you can exchange for another one. Its reassuring for a expensive product

Lol this vacuum changed my life and makes it easier, I call it my child, it makes me enjoy the clean especially when I see the results, and can walk in the house barefoot, I was waiting for this type of vacuum since I was 11 years when my mom asked me to mop the floor hhhhh..... LOVE IT

I bought this accidental for my very expensive vacuum and I'm glad I did. Manufactures are making things to last less and less. It was so easy to replace my vacuum that was out of manufacturer warranty.

This is a warranty or an extended warranty offered when I purchased my kitchen oven convection air fryer although the little names you want to add to it

We have never had an issue returning an item we purchased warranty on. they have always stood by the warranty and gave us full credit towards a new item. it would be nice if they sent a reminder that our warranty was about to expire and offer an extension.

Excellent customer service every time I shop in store and need help.

You never know if something will give out after. Manufactured 1-year warranty. Companies don’t make things to last like they used to.

Used it in the past and it’s amazing! They will replace if you can’t fix! Worth the money! Plus you get the next step up!

You're absolutely a moron if you buy any electronics without this plan. Peace of mind is worth the extra cash on your items.

Good product, this is the fifth Roomba I have bought. Two for myself and 3 as gits. Everyone happy with this product.

The protection plan is a must & well worth it! Be sure & grab yours now!

this is such an important protection to purchase. You never know when your brand new product will go wrong., Even when I tripped and fell while taking pictures and cracked my glass screen on my camera it was covered under this warranty

I will never buy another kind vacuum! This thing has the power and the suction i've never seen! Pick up my dog hair no problem. Love this thing!

I haven’t had a problem but they are definitely on tops of any issues you may have

Very easy to use and use it everyday for a quick cleaning and hook up at the end. Comes with various parts useful for anything from household areas such as carpet, flooring and even easy to use for the car. Especially good for pet owners.

Love it, No more sweeping my hard wood floors. A little on the loud side compare to my last Roomba but I think that has to do with more suction power under the hood. My older Roomba didn't have the self empty feature which helps me out not getting dirt every when I empty the bin, big plus for me, After it cleans it mops the house is clean and everyone happy!

I have not yet needed assistance with my product, but I have seen geek squad trucks outside my apartment complex on some occasions and I know that if I need them they will be available to me without any problems

You can’t go wrong with Geek Squad protection plans. I hope I never have to use them, but if you do they’re easy to use and they don’t give you any grief. It’s a great way to easily get a replacement item in a timely manner without having to worry about paying for it in full. I’d highly recommend them to everyone.

[Employee of bestbuy] The title says it all. Why didn't I buy one of these sooner? Being a stickler for clean floors I no longer have to do it myself everyday. This little guy is fantastic!