Customer Ratings & Reviews

what I like about this guarantee is that no one else gives it with this professionalism, all the employees treat you like I am a valued customer.

Geek Squad will either repair or reimburse you! Great insurance.

Excellent service worth every penny my carpet cleaner stopped working and it was replaced no questions asked.

They were very friendly. This program is never clear and or easy to use. It sounds like a great idea and prep for ur home but seems like there are always changes to the program once they arrive

It’s amazing to have peace of mind with your products. The protection is worth the peace!

I have never had any issue getting a replacement for a device with Geek Squad protection (If it is considered non repairable). Protection offers a solid peace of mind.

really good service, The only thing is that it takes time for ur item to get fix but they fixed

I register every appliance or electronic item I buy with the Greek Squad. There is no better customer service! They have never disappointed me with guaranteed quality.

Excellent product so easy to use. Lightweight but does a great job on carpets, rugs, and floors.

I won’t drop my computer or sink it in the water but I am beginning to think that feeling comfortable knowing that if my computer says goodbye, I’ll be able to say hello to another work horse.

Always buy their protection plans on anything that gets used a lot. They will fix or replace anything no matter how it was broken.

Upgrades from 3 year old v10 that kicked the bucket to the v15. Worth every penny

Not sure but we buy it. Never know when things might happen and we have very bad luck so it never hurts.

Allow you to exchange and return with no hassle, even after manufacturers warranty wears off

When I was asked about the Geek Squad Service I said yes and when he scanned it the price went down by almost 15 dollars and I was extremely happy.

This vacuum is amazing, it is great with picking up dog hair and keeping my floors clean.

Highly recommend to anyone! I made the mistake of not getting this for my first roomba and boy did I regret it. Won’t be making that mistake again.

If you buy anything from Best Buy , get their geek squad no question asked warranty.

Great vacuum - cleans very well - and I love the fact that I can vacuum from floor to carpet easily.

This vaccum is very lightweight and it works better than some corded vaccums ive owned! Great around stairs and for getting pet hair.