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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3685 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,685 reviews
  • Rated 5 out of 5 stars

    Buy when asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best replacement plans and warranties. Get total tech support though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best replacement plans and warranties. Get total tech support though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few bucks can save hundreds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best replacement plans and warranties. Get total tech support though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On almost 100% of the electronics I buy. I add a protection plan. You just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO far the service is always good to have just in case anything happens to your products.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I purchase protection on all my products just in case. Very rarely have I had to use them but it makes it much easier just in case. If you have any questions, feel free to reach out!

  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Tineco and it has worked very well I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY vacuum makes a funny noise...not funny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement was smooth and non-stressed. Found a good replacement model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get geek squad on any electronic that I buy for better protection and it never lets me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased an appliance without a Geek Squad protection plan. It's worst every penny to have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy protection plan, I always get my electronics or big appliances at Best Buy because I like their protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5 star if the warrantee cost was more aligned with prior purchases. Good to have these when needed as some of these new small appliances are not built to last like the way they used to make them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the extended warranty. Fortunately I haven’t needed to use it yet, but I have in case. Cost was reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the iRobot s9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iRobot s9+ but after a year and a half my bottom plate got crooked (not sure why). Thankfully I had the extended warranty and it was replaced immediately! Great service by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vaccuum, should’ve purchased it sooner!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have the extra protection very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Geek Squad is win win. If you want that extra peace of mind with your purchases, it is worth the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aniseto1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan of coverage for my products, I love it, easy to use, I love ot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage. Always gives me a piece of mind and makes me feel good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I have had to use the Geek Squad protection on my Shark vacuum and it has been seamless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for my hand held vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. I get a new household product once or twice a year. Like my tools to work and last long.

    I would recommend this to a friend