Customer Ratings & Reviews

THE BEST PLAN IVE EVER HAD ON ANY PURCHASE I'VE EVER MADE. I CSN NOT, CAN NOT!!!! SPEAK HIGHLY ENOUGH ABOUT BESTBUY AND THEIR GEEK WARRANTY. JUST CAN NOT. BEST BUY HAS BEEN ABSOLUTELY AMAZING AT ACCEPTING ANY RETURN I'VE EVER HAD, NO QUESTIONS ASKED. UNREAL!! PLUS REFUNDS YOU PARTIALLY ON YOUR WARRANTY PRICE HAD YOU NOT USED THE FULL YEARS LEFT ON THAT WARRANTY. IM TELLING YOU, PURCHASING THIS WARRANTY IS A MUST ON ANY PURCHASE MADE THROUGH BESTBUY. THEY REPLACE IT WITH NEW, THAT SIMPLE. SAY YOU HAVE HAD UR PRODUCT 2YRS. IT GOES OUT!!! RETURN FOR SAME , OR GO AHEAD AND UPGRADE, ONLY PAYING THE DIFFERENCE. ITS A NO WINNER CHOICE. WORTH EVERY PENNY. PLUS PEACE OF MIND KNOWING YOUR HIGH DOLLAR IS COVERED NO MATTER WHAT. I MORE THAN HIGHLY RECOMMEND.

Had a dryer drum go bad couple years after purchase. More cost effective for them to replace the dryer but the style was discontinued. The gave me the full value of the dryer as a gift certificate, even though I paid less because of a holiday deal.

What stood out most was the exceptional customer service. They were attentive to my concerns and answered all my questions patiently. It’s refreshing to receive such personalized attention. Overall, my experience with Geek Squad exceeded my expectations. They truly go above and beyond!

This warranty is awesome! No questions asked if you’re product is not working properly, you receive a replacement.

Have utilized this insurance on all my purchases and when needed, well worth the investment

Our LG vacuum stopped working and we were still under warranty and the staff was very helpful in getting us a replacement!

I have not used this service yet, so i don't have nothing to say.

My experience with getting. Replacement device was awesome! They sent my device out, I recieved update I could get a new device and I went into the store and got a gift card for equal value issued. I was able to purchase my same device model and the geek squad on my new device. Normally they say you can put it towards whatever or a newer model but I thought it was the best value getting the same and a new geek squad plan.

They have always been very attentive, professional and kind. I recommend Geek squad to everyone specially for the expensive appliances, I love having the peace of mind that if anything happens they wil help.

Honestly this vacuum changed my life! I have never had a great experience when it comes to vacuums. I have three pets, two of which shed like CRAZY and all of the previous vacuums failed to properly vacuum all of the dust and fur on the floor. This vacuum however never seems to struggle at the task at hand AND it even has different options to vacuum the dust on the walls. This is a super light weight machine and super easy to clean out! Trust me when i say I got that warranty and definitely plan on using it in the future!

The give good servise with the equipment i will recommend them again

This is the best vaccine I’ve ever had. The suction is unbeatable!

This vacuum has been great, been using dyson for the past 4 yrs and can't go else where. I recommend it if your looking for a strong vacuum that lasts.

Coverage for certain items can be worth it, and it has saved me a couple of times

I was not happy with a product because it damaged my property so I returned the item with a full refund. In store credit but it still worked out. Thank you.

Solid support and protection when needed, as assistance, or in any situation you need additional help info or you are lost

Protection is great to have for your products it comes in handy when needed

So it took it about a week to get going! At 1st she would get lost and never find the dock and seemed to be getting stuck everywhere! Also we couldn’t get her connected to the internet until we had a friend tell us your wifi name cannot have a dash in it! Once we got connected to the internet it’s been smooth sailing! I love having a set timer for cleaning each day & it picks up so much. I never thought I would love something more than my dyson!

Works great. Used it for years on my vinyl flooring. Feels new everytime it dries

Great vacuum excellent quality I have 2 actually We had 3 pets 2 big dogs great product