Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3623 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,623 reviews
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing offer if you don't already have this and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing offer if you don't already have this and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love the geek sqaud. I bought this as a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service team is wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well! Best Buy has the greatest warranty plan too! They were fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection....just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the three year protection just in case. It's still working great without problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan for steam mop. I should have gotten a longer plan, but it is protected so that’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great long term protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    five year protection at a great price complete replacement if it fails, can't beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for vacuum robots!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for vacuum robots! I always purchase the geek squad protection for my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO NOT LEAVE WITHOUT IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there’s anything i recommend it is DEFINITELY the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the opportunity to use the extended warranty but feel better with jt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad service for all my electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service to have in case of break downs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I haven't needed to use this service yet. Having this feature gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extended warranty for robot vacuums. Glad we did, haven’t had a lot of luck with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service plan is awesome! Very nice service people to talk to also!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this in all of my products. I would not purchase anything from best buy without geek squad protection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Depends on who you talk to.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary for high-end products. Best Buy in-store swap out is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, get it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your butt! Don't forget to get one. I had previous good experiences with Geek Squad and keeping it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your expensive stuff!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your butt! Don't forget to get one. I had previous good experiences with Geek Squad and keeping it up.

    I would recommend this to a friend