Customer Ratings & Reviews

I haven't had to use it just yet, but GeekSquad is always great to work with!

This works perfectly but there was an issue with it. It was already defected and a brand new one that I just got. It has four different attachments and it was hard to connect together like it would get stuck. If I wanted to change attachments I have to force it out.

You're absolutely a moron if you buy any electronics without this plan. Peace of mind is worth the extra cash on your items.

Purchased this extra protection for my cordless vacuum

I always purchase the warranties because Best Buy has a hassle free policy. I never have a problem returning, replacing or being refunded for a product I buy the warranty for

BEST BUY ABSOLUTELY STANDS BEHIND THERE PRODUCTS AS EASY AS 1-2-3 >>> RETURN, EXCHANGE, WALK OUT! I WOULDN'T DARE BUY ANY PRODUCT WITHOUT THIS WARRANTY!!! IT HAS SAVED ME TO MANY TIMES TO COUNT.. WORTH EVERY PENNY!

You never know if something will give out after. Manufactured 1-year warranty. Companies don’t make things to last like they used to.

great service for issues that can arrive with any product unexpectedly.

So I bought my Dyson V11 and it was great... until it wasn't. For some reason, it wouldn't turn on and go anymore so I did what I had to and grabbed all the attachments and dragged it to the store thinking I was going to have to buy a new vacuum until I remembered I bought the protection plan! I was able to get the newer V15 and a gift card for the difference which blew me away (newest model and $ in my pocket I will never complain) I will always recommend protecting the expensive items as BestBuy always takes care of you when you get the protection plan.

Geek squad protection always try to buy for a piece of mind

This vacuum picks up everything with ease. I have 2 dogs with lots of hair. Works better than any vacuum i have had.

Fantastic vacuum. Came from a Shark which died within a year. Could not be happier with the suction power of the Dyson along with the light weight handling it has.

Love it! Does everything needed, the battery life is up to par, no complaints, Geek squad keeps everything in order

The best one on the market I’ve had mine since 2021 the duo floors makes it easy to go from hardwood to laminate. The suction power on this thing is amazing I use the wand to get all the little nooks and crannies. I also use the brush with the want to vaccine all the dusty air vents. 10/10 recommended I’m repurchasing mine since my teen decided to suck up a Lego and burn the motor.

Was a little skeptical at first, but after cleaning my entire house with this vacuum, I am not disappointed at all. battery lasted through the whole job with 5% left. Incredible product overall! I can rest easy that with Geek squad insurance, if my product need a repair. Geek squad will fix or replace if need be!

Great for what it is! Bought the protection for my Dyson vacuum and was helpful to have when Dyson was not able to promptly provide a solution with their products.

Rarely is my product review commentary listed as negative, disgruntled, or proposed by a rating remark below 3.5-4.0 stars, however, I am encouraged to warn our fellow American, and am hopeful that the SHARK brand corporate manufacturer shall read and review my statement to warrant the future circulation of any mediocre product items, and as well as to persuade a significant decrease within the SHARK brand product cost which most definitely fails to align with the overall value, material specifications, and deceitful intent disguised as the vibrant color and design of the SHARK product item presentation. The identified SHARK model vacuum is "COMPLETE CRAPPOLA", and any aspect opposite of ergonomic modern 2025 technology. The majority of the product's weight arranges at the nearest top of the item's upright position, and angles directly in the center of the motor, filter, and clear plastic cylinder shaped cannister, which harbored to penatrate upon my forearm's radial/ulna nerve endings that for

Still works great, use on commercial carpet with high tracfic

Always available and quality is best. Every electronic has issues and Best Buy always stands by what hey sell

Great experience with the Geek Squad rep at my local Best Buy for my warranty claim.