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Customer reviews

Rating 4.7 out of 5 stars with 3651 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,651 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Heavy duty in all kinds of carpet and floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying this a lot we are happy to have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice thanks again we do enjoy this every one is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expecting great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold on the warranty for my very expensive vacuum. I hope it is worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with added protection and 20% off with geek squad membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad helped me with my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has always been so very helpful!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty purchase was easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 4 year extended warranty on Roomba. I was explained the covered items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Purchased in case something goes wrong.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Depends on who you talk to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mentally relax when you buy that protection..no worry if damaged product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this product several times and it is amazing! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for added protection for the roomba I bought as gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed super fast and well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent protection plan to have on any product that you buy well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad Plan when buying from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad in Best Buy they helped very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my vacuum every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it! They solved my problems every time. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson are great vacuums but a warranty is a must just in case because of the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im a satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 remote robot vacuum cleaners from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Works. I've nevere issues with redeemong warantys

    I would recommend this to a friend