Customer Ratings & Reviews

I know most people think insurance is a scam and money down the drain. But if you answer yes to any of the following, buy and save yourself the frustration and regret! 1) Do you have kids or will they be using/near the product? 2) do you have a spouse that using products like they're in an infomercial everyday? 3) Do you want to keep all your hair? In short, its a no hassle product replacement option.

Lol this vacuum changed my life and makes it easier, I call it my child, it makes me enjoy the clean especially when I see the results, and can walk in the house barefoot, I was waiting for this type of vacuum since I was 11 years when my mom asked me to mop the floor hhhhh..... LOVE IT

I love Geek squad and would recommend everyone to get it once purchasing an electronic. They are very easy to work with and when needing to do a return no many questions asked.

240$ and you forced me into a storefront where they decide if they want to ship it off to "repair" it for a huge lead time. Or give you a gift card to replace. This is crazy to me when asurion with amazon I don't even have to talk to someone they don't care they HONOR the CHEAPER than you warranty and ship before they even send you the return label to give them the broken product. So I have no down time. So I am wodering why you are still on pre-covid policies and haven't yet adapted to this new market.

Great suction, but I would like the battery last longer

Helps keep us protected if something were to happen.

The vacuum suction on this is amazing! It was a bit heavy at first but you definitely get used to it. Now I don’t even realize it. And it gets everything so well. The people before us in our new home had a dog and it picked up so much hair.

Great customer service at geek squad counter. Would recommend

I’m glad Best Buy have the option of buying this insurance that can grant longer warranty

I am always running over something that doesn't belong in the vacuum and this warranty keeps me with a new dirt eliminator. I have returned this product over 5xs.

This is amazing I will always purchase. It has worked every time I have had to use it

This warranty covers things you'll need to be covered on electric gadgets that you purchase

I purchased 5-Year Accidental Geek Squad Protection with my new Shark Vacuum, excellent thing to purchase in my opinion; when you have children in your home @ anytime, or even child-adults..lol I know sounds very weird.. right? But hey, we all have a little bit of a child in us at times. Everyone has gotta admit to it. & when accidents in life do occur; that's when this coverage will/ would be their definitely to back you up & protect your purchases that you made.

A must have if your not rewards member which i am now but but not at time of this purchase

The Geek squad is the way to go. They are a team of qualified professionals. Had them over to fix my TV. They found the issue spot on and advised me on the problem. My remote needed to be replaced. Showed me on my TV what information to give them. Also showed me how I could get into Netflix manually. I purchased the plan that could fix anything in my house. I haven’t been disappointed with this plan.

Excellent service as always and has me recommended it to everyone

I never buy anything over $200 from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

Timesaver for a big household, or a small household vacuum and mop together is one of the best invention don’t think twice and just buy it if you need to save time from vacuuming and mopping separately.

This I Robot was really doing a good job and actually I name her Nikka and she is my new employee in the house everybody laugh at me as I was treating this item really like my robot assistance in cleaning the house every weekend program it and she does everything

This is the protection plan for a great vacuum with no cords!! This is very efficient and I love the way it works. But I also have an extended warranty and Peace of Mind!