Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3622 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,622 reviews
  • Rated 5 out of 5 stars

    Love the geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad warranty for any purchase over $50. Pretty much peace of mind if the item is damaged or if the manufacturer's warranty expires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat geek squad protection for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit I purchased died due to a bad battery…I called the store where I made the original purchase and simply exchanged for a new unit. Simple and painless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark robot vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my shark robot cleaner don’t know exactly how well these things last or how long seems like a really good actually since the equipment itself was somewhat pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad keep their promises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guarantee contracts are exceptional when comparing with others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks rock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I purchased this it saved me from having junk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the longest and worth it warranties around, great options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it’s supo to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a dee boy and after like 3 months it stopped chatty. Called geek squad and was told to bring into store and they swapped it out for a new one & I was allowed to purchase a new warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their warranty. Hassle free returns if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service was great .. vey kind people ..when into the store and they help me right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the geek squad replacement plan! My vacuum stopped working and I was able to get refunded the price to buy a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is one of a kind. Its the best protection you can buy for piece of mind protection for all your expensive electronic purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend you purchase it. Worth the expense on high end items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how well it cleans i will say wish it had more capacity for dirty water before it needs to be dumped. Otherwise great product with good results

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson v12 detect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries die pretty quick if it’s not charged constantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to Use it, but got it for a “just in case”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase most electronics at Best Buy because of customer service, geek squad and total protection support across the board on every purchase. Worry free buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad protection. I've had to use it a few times on previous items and it's always easy to replace items when they're not working right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long protection plan, for a reasonable price. Must have for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum did its job , it work amazingly on the furniture and getting the stains .

    I would recommend this to a friend