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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3578 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,578 reviews
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very easy get product checked out and replace if needed

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Stuff breaks

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the plan it’s a life saver sometimes. As person that spends thousands on items here!! Anything that you plan on using until the doors fall off get this. Stress reliever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection for all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth every penny spent it’s protected our appliances and allowed us to get support quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek protection for all my expensive purchases from Best Buy. Covers everything most the time and I find the phone support to be the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any best buy product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is a must, ive used so much in the past and it comes in handy whenever something might happen to your product and you can sleep well knowing you can get the value of your item back to get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is for a device that gets used frequently over a variety of indoor surfaces. Having a protection plan for frequently used critical devices is the best way to protect the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Device Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good value, but we have not had to use it yet. Hopefully we never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good idea to have this protection for your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home get out dirt, dust and helps with allergies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharrrk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of the Shark vacuum. I have had one since 2015

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great butnone flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit unfortunately the little plastic clip to hold rhe waste is not durable and breaks. Had to return unit under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson - Ball Animal 3 Upright Vacuum with 2 access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson - Ball Animal 3 Upright Vacuum with 2 accessories - Nickel/Silver wow love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with my vacuum. They took it in to check, got results in timely manner. Fron desk jentelmen was nice and patient. He was hwlping lasy with laptop before me, she was a challenge, but he did it like a champion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty but could use some fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this on the iRobot vacuum that we had purchased almost a year ago. Really nice that all i had to do was walk in with the old unit and pick up a new one. Only thing I didn’t like was I had to purchase a new warranty for the new one. You would think they would just apply the remaining of the old warranty period to the new item and offer you an extension on the new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps with my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped fixed what I needed quick and easy and with care!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend geek squad as they are extremely helpful and will replace our fix any broken items under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, not having to be plugged into any cord makes this a life saver. Battery last long as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy hand vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several of these small hand backs that don’t last very long so I bought the protection plan just to keep it running longer since I like the first one I have. I already have one in the house I want a second one what is used strictly for vacuuming the bedding and the furniture the second one will be doing other jobs around the house outside the bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very Easy to exchange or return nice cutomer service ,

    I would recommend this to a friend