Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3636 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,636 reviews
  • Rated 5 out of 5 stars

    Dont go without this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never forget geek squad protection if you have kids especially. They have saved me from losing so much money if something breaks because I purchased the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Next Level

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have had your vacuum now for 3+ years, do yourself a favor and get this and you’ll thank you later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad makes things easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, only butly my electronics from best buy because of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate paying this much money for a service I may never need, but since I did have to use it I will most likely keep buying it. Very easy return for the broken vacuum and new vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the warranty for a vacuum that died. It was an easy process. Simply grab another and leave. Always get the warranty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad people was wonderful!very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im getting older so anything that can make life better is a big plus Thank You

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No attachments! Not worth the much higher price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job on floors. Downside, no attachments to use in grout, windows, and garments. We got this because vacuum mop feature, but without attachments it's not worth the costs compared to other steam mops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional and always willing to find the best solution for the client

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have, accidents happen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have accidental protection on certain products just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a tremendous gravitational power. The best vacuum machine that I’ve ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service with a smile!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for tineco

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my product is protected, nice to have the ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have geek squad on your side

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have geek squad on your side. it worth to have accidental cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing to worry about

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always put warranty on all my big purchases. Never have to worry for years being covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. The agents always are ready to serve effectively. I am very happy with their Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process of the exchange. I recommend purchasing the extra protection for all my electronics and household items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Our Dyson V10 after two years would not hold the charge. I brought it to Best Buy and because of the warranty they either offered to replace it or store credit. Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with what I wanted to pick out and suggested the best product for me personally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I only shop at best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy appliances at Best Buy. Because of the Geek Squad. I know the my 6-year-old child computer will be protected whenever life happens to it. Best Buy will replace the item if they can not fix. That's why i love their protection plan.

    I would recommend this to a friend