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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3595 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,595 reviews
  • Rated 5 out of 5 stars

    Safe vs Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to be safe than sorry. I purchase this protection with every device that I purchase. Customer service is always amazing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Little heater lots of heat

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little heater. I wish it had a little more fan power. Besides that works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase one on all my electronics. I’ve never have an issue returning a defective device when I have a product replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase one on all my electronics. I’ve never have an issue returning a defective device when I have a product replacement plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really rate this yet as i haven't had to use it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet, but I am so happy I have this in case I have any problems with my Dyson vacuum in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. They really know how to work with ppl. They don't give no run around and act quick to keep customers satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help guide me to find the best product for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very great service I was really happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aniseto1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan of coverage for my products, I love it, easy to use, I love ot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received most excellent service from the Geek Squad which made my tv set up go smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocket Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this extra coverage as added protection for my purchased product - comforting Insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad plans for all of my electronics. Protection is important. Especially in this house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without protection when you have five boys living under the same roof. The peace of mind is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services they always good. When I have something is broken or not working just take it back to them. They will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan, especially for something like a vacuum that could poop out after common use. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and convenient to use guarantee. I love the Best Buy guarantee, they never change it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is always my number one store!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely recommend to anyone needing services with things you’ve purchased from BB w/ warranty and not working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad repair of Rumba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tried to say some dirt on the vacuum sent for repair was a bio hazard. I had to have a very stern conversation with the store manager. I had to have it professionally cleaned before they would look at it. Watch for this on repairs,they have even done the same thing on computers. I finally got money to buy another one. I just don’t trust the geek squad anymore.

    No, I would not recommend this to a friend