Customer Ratings & Reviews

Makes keeping device up and running an ease They are friendly and very knowledgeable to get you repaired

Haven't had the need yet to use the protection plan but like the fact they have a 3 year protection plan for a good price

For items that are super expensive, I always get the Geek Squad protection. If they can not fix a broken item, they promptly refund the purchase price so you can replace it. They are not the quickest, but they are reliable.

We used out protection we purchased to replace a Dyson that stopped working as intended. This was a super easy process and worth the money, in my opinion.

Great product works well on carpet and floors, battery life could be improved.

Geek squad is Great. I never had any issue of returning or getting my Best Buy products fixed. The store on Butterfield in Downers Grove has the best Customer Service reps. They are very knowledgeable, polite, and extremely helpful

No hassle, got my money since they did not have the exact product I bought two years ago!

The best one on the market I’ve had mine since 2021 the duo floors makes it easy to go from hardwood to laminate. The suction power on this thing is amazing I use the wand to get all the little nooks and crannies. I also use the brush with the want to vaccine all the dusty air vents. 10/10 recommended I’m repurchasing mine since my teen decided to suck up a Lego and burn the motor.

Excellent option, I will Advise to purchase Geek Squad Protection for every item you buy at BB

My items were insured for 5 years, but broke down within three years. Replacements of took only a few minutes at the store at no cost thanks to my GSP.

Was a little skeptical at first, but after cleaning my entire house with this vacuum, I am not disappointed at all. battery lasted through the whole job with 5% left. Incredible product overall! I can rest easy that with Geek squad insurance, if my product need a repair. Geek squad will fix or replace if need be!

I purchased this protection package based on the Geek Squad brand. I trust that if there are issues, Geek Squad will honor them. I have not used this service for the purchased device yet.

BEST BUY ABSOLUTELY STANDS BEHIND THERE PRODUCTS AS EASY AS 1-2-3 >>> RETURN, EXCHANGE, WALK OUT! I WOULDN'T DARE BUY ANY PRODUCT WITHOUT THIS WARRANTY!!! IT HAS SAVED ME TO MANY TIMES TO COUNT.. WORTH EVERY PENNY!

My LG washer/dryer seems to be doing great so when my Dyson handheld died, I decided I would give them a chance. Glad I did. This has so much more power, features, battery life than the Dyson did. I was expecting it to replace my handheld but now I find myself using this a replacement to my heavy full size! Great for stairs and pulling things from the edges and corners.

Glad we had it as after 1yr our Roomba died. I have purchased the added perform Best Buy’s in the past and they have been great. Would recommend.

I always purchase the warranties because Best Buy has a hassle free policy. I never have a problem returning, replacing or being refunded for a product I buy the warranty for

Great Product, ++++++AAAAAAAAAA we use it with no problem

piece of mind, you never know when it goes out, or breaks. your gonna sit there with a straight face and tell me that you know how to fix vacuums. yea sure buddy, just buy this and forget you even got it, that way when it does break and you hit up your local best buy they suprise you with a fresh vacuume because you purchase the 3 year accidental geek squad protection boi!!!!

This works perfectly but there was an issue with it. It was already defected and a brand new one that I just got. It has four different attachments and it was hard to connect together like it would get stuck. If I wanted to change attachments I have to force it out.

After years of buying cheaper products, having to repurchase a vacuum every other year, i finally decided to give the dyson a try and see what the hype is about….. well it exceeded my expectations. I actually like vacuuming now. And, it picked up kore than my other vacuums ever did!! I hate i waited so long!!!!