Customer Ratings & Reviews

There are some things I won't purchase without Extended protection. Many times the protection has paid for itself. The new battery operated devices can malfunction and with this protection they either fix it or replace it.

Haven’t used yet. Protection plan is the only way to go when you buy appliances it save you money if the appliances break down.

I was pleasantly surprised By the efficiency of the process start go finish of converting an underperforming product to a household cleaning Champ

I love when Geek Squad offers a 5-year protection. It is the best reassurance. Can be a little pricey, but worth it.

I always always always get the warranty on all purchases

Better to do this warranty in order to save your machine

good service very professional, quick to resolve issues.

I always buy the geek squad service. It saves you money in the long run.

most of the stuff that are expensive i add the accidental protection, its easy to use and trust it completely

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

Always nice to have this for any accidental breaks. Doesn’t cost an arm and a leg so if you’re paying $200+ for something why wouldn’t you add this on?

It’s alway a good idea to buy extended warranties, as u never know when a device will quit working. I’ve had to use them many times and I’ve never had a problem getting my money back to buy a new item.

Great vacuum cleaner, excellent, clean great, great investment, worth every penny 100%A+

Never leave without purchasing a protection plan. They really come in handy whenever there’s an issue with your product. Easy to exchange and coverage is great.

Vacuum's great - mop attachment not so much. Would've returned but the window had passed.

I haven't had to use it yet for this purchase BUT I've used it in the past for other purchases. They are so nice and easy to work with when you have a problem. I usually always purchase Geek Squad because of the great service.

5 stars as I've just purchased this protection plan and have not needed to use it to date. I have a feeling it will come in very handy as I'm not at all thrilled with the product that I've purchased the plan for.

For the money, the added protection is worth it. Nice to have this protection and since customer service at Best Buy is the finest ANYWHERE, knowing that if a product breaks the problem will be solved quickly is very important.

It does really work but I’m returning it just cause for me it’s faster just to sweep and dry mop by hand. Also I don’t have the space for it. It can take almost a full day to do 1 room. I wonder if it just keeps going until it needs to go back to the charging dock. So it will keep going even after the floor looks clean.