Customer Ratings & Reviews

Amazing. The agents always are ready to serve effectively. I am very happy with their Customer Service.

I got it in case anything happens to the product. It gives me a peace of mind knowing it is covered with a warranty. I know Best Buy warranty is good to have, knowing it will be repaired or replaced.

I always purchase this protection plan when it’s available on items. I’ve had to use it a couple times and I must say it such an easy processes to return my damaged item and receive my new one. Buy it! You won’t regret it!

Great job, I like the all the time to protect my electronics

I Would recommend this to anyone. It was a lifesaver when the cord got severed on my brand new vacuum cleaner. Best Buy was very helpful and it was easy to return the old vacuum cleaner for a new one.

Excellent vacuum for the money and works well with pet hair

Totally worth it. We had a dyson stick vacuum which stopped charging after 2 years, and best buy replaced it for us with a new one right away. The warranry paid for itself! Thank you guys for your awesome service

I always suggest getting warranty on high item products. With geek squad, it is easy to bring the merchandise in and get it repaired or replaced

Excellent service, very professional and always willing to find the best solution for the client

If you don’t get Geek Squad protection then it’s on you! Get it, because if not. You would have to fork up another lump sum to buy a whole new device or in my case a very expensive vacuum.

It's good to clean up so fast to clean with it i love this vacuum

I love when Geek Squad offers a 5-year protection. It is the best reassurance. Can be a little pricey, but worth it.

I always get the extra warranty! Who knows what will happen next couple years!

Wow what a bonus to have if anything goes wrong with my tv purchase. Geek squad really came through for me with this price. If you buy anthing from Best Buy please get some insurance because you want regret it

Great for pet hair, easy cleaning, and vacuuming .

They helped me with what I wanted to pick out and suggested the best product for me personally

Returned my little green clean machine because the hose split at the connection. Because I had geek squad, the return was quick and easy! Highly recommend this wonderful service!

Have not had to use this yet and hopefully do not have too but such a piece of mind to have this protection!

My steam mop stopped heating, luckily I had my Geek Squad service in place and got it replaced for $0

Geek squad service is worry free,anything happen to your product they exchange without asking anything