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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,623 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comforting to know i got the geek squad for anything that should go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection for everything I buy. That is why I only shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dyson vacuum broke. I thought it was out of the service period, but I checked the system. I took the vacuum in and Best Buy gave me a brand new one. Can't beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elizabethg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what I like about this guarantee is that no one else gives it with this professionalism, all the employees treat you like I am a valued customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. But I do recommend everyone should purchase when buying an expensive piece of equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy especially since a lot of issues tend to happen in first couple of years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green light is another level !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the green light, it will show you everything that is in your floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not? The 3 year protection gives you piece of mind and allows you to fully enjoy your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces your vacuum if something goes wrong. I recommend getting the protection plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a rough experience that had to be handled by the manager. I was told by Geek Sqad that my apple care plan really doesn’t cover my AirPods which really upset me and also had to make 2 appointments for my AirPods because your system wasn’t functioning correctly and it seems as if no one cared. I was told my AirPods would be back in 3 to 5 days then the manager says that wasn’t true it would be longer. Just frustrating because I use my AirPods for work I can’t have my phone in my hand and work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Deep cleans floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop works well and gives your floors a deep clean. The mop pads are easy to remove and clean, I just through them in the washer and allow them to air dry. This mop is easy set up and also light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty. BestBuy is great with their warranty services. Let’s face it, the days of buying a vacuum or floor cleaner and having it last for 10 or more years is over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least I know I'm covered for two years if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection- was able to use to replace my vacuum when it broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent service that I would like to recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent service that I would like to recommend to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive to purchase the warranty but well worth it if it bakes no hasel return/fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this warranty extension for the vacuum because it give us peace of mind. The vacuum is a gift for my daughter and we want she can use her vacuum for many year without problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't Go Without It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's protection plans are super nice for more expensive items like the vacuum I bought. Peace of mind at the end of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services always knowledgeable and friendly stuff

    I would recommend this to a friend