Customer Ratings & Reviews

Geek Squad Protection is a no-brainer… I go out of my way shop at Best Buy and sometimes pay a couple dollars more to be able to have access to the GSP service/plans. A little bit of patience and trust in Best Buy, and you will save yourself a lot of headache, and in the end, money! They care about supporting their customers and the products they protect through Geek Squad. They were able to address the issues I was having with my vacuum and when they couldn’t repair the pieces that wore down, they honored their commitment to their GSP, and replaced my Vacuum. Thank you, Best Buy/ Geek Squad. I will always get GSP and you should too!

Got the warranty to cover a Tineco stick vacuum. That vac had a design flaw and I had to bring it in twice for replacement. No questions asked - quick and easy, BB just replaced the vac! The warranty is a no-brainer purchase add-on for items like this, IMHO.

Best insurance option to provide worry free use for all electroncis

Very good warranty to have for your electronics. Very economical

Peace of mind protection. Enough said. If you need it once it's paid for itself.

Geek squad helped with protector instalations very helpful and did a great job

I Love this vacuum, it’s my go to for everything who has time sweep and mop these days. And it cleans very well.. definitely recommend!

Honestly, I cant recommend this vaccuum enough. It does the job, has great battery life, nice attachments, and is very lightweight and user friendly. My only gripe is the steep price, but you get what you pay for. I had the model below this for over 6 years and it still worked like a charm when I gave it to a family member.

Worth every penny to get insurance plan. It helps when you need it.

I have always purchased the insurallnce for Item's that I have. May have not used or needed but my purchased I cared for with om the time frames Better safe than sorry when some small or larger stop my purchase.

The agents have helped every single time I was in beed

Works great. Does a great job picking up the dirt from the rug. Awesome purchase

[Employee of bestbuy] I love having the peace of mind that I can take my product with me anywhere and have it replaced if something happens to it

Good plan. I haven't needed to use it yet. Thank goodness.

Great customer service, great product, good price and good sales and support

Great purchase!!, good customer service, the person who help me was very helpul

You need this incase you're products not working properly.

Very great and useful to get protection on your items just in case they break or mess up

I had an issue with my Dyson V11, reached out to BB, and had an apt. with Geek squad within 24 hours of contact. The vacuum was irreparable, and had a replacement within 5 days! Superior service!

Agents are very helpful and help answer all questions.