Customer Ratings & Reviews

Well worth the investment! I had a dyson stick vac that was priced at $599.99 when I bought it. It stopped working 1 year and 1 week! The process was seamless and I walked out with a brand new vacuum that day!

Great service they provide. Very courteous and helpful. They dont mind going extra mile to help you.

bought this for a vacuum. geek squad was great. I dropped off and by the next day I was told the vac wasn't fixable. I received my full purchase price back to put towards a new vac.

Works when needed, we have this on most of our purchases

This picks up mess better than any vacuum I’ve seen! Its also really portable and comes with many useful attachments. The only possible downside is its weight. However, this is more of an issue for more older persons.

Rarely is my product review commentary listed as negative, disgruntled, or proposed by a rating remark below 3.5-4.0 stars, however, I am encouraged to warn our fellow American, and am hopeful that the SHARK brand corporate manufacturer shall read and review my statement to warrant the future circulation of any mediocre product items, and as well as to persuade a significant decrease within the SHARK brand product cost which most definitely fails to align with the overall value, material specifications, and deceitful intent disguised as the vibrant color and design of the SHARK product item presentation. The identified SHARK model vacuum is "COMPLETE CRAPPOLA", and any aspect opposite of ergonomic modern 2025 technology. The majority of the product's weight arranges at the nearest top of the item's upright position, and angles directly in the center of the motor, filter, and clear plastic cylinder shaped cannister, which harbored to penatrate upon my forearm's radial/ulna nerve endings that for

This is one feature I always have with any appliance I purchase. I have used a warranty several times on various products large and small. It may seem like a lot of money at the time but it's better to spend it up front than after have to buy a new item at full price or try and find a repair person.

I purchased this protection plan to protect my initial investment. I took home the Dyson animal and allergy vacuum. I have used the protection plan before on a previous Playstation 3 as well as a previously owned Dyson vacuum. The staff handled everything flawlessly, no pressure, or pushback! This is why I will always shop at Best Buy!!!

The warranty was affordable and easy to use if needed

[Employee of bestbuy] I have taken care of my Bluebeard and use it for my iPad 10th gen it is simply the best keyboard I have ever bought.

I like Best Buy and I feel a sense of comfort with Geek Squad. I made this purchase over a year ago and I didn't have to use the warranty yet.

Bob is a good house keeper. I did have issue with the first one where but I did learn later with my second one the guide tells you what the codes are and you just use the tools and brush provided to keep him good as new.

I always get geek squad warranties Ive always had good experiences with them

Geek Squad is the best! Went in to replace broken vacuum purchased 3 years ago with Geek Squad protection. Was out the door with new vacuum in 10 minutes.

[Employee of bestbuy] Under Replacement plan, you get what you paid for product and upgrade with better one.

I purchased my first geek squad protection plan with my Neato more than 5 years ago. I have up graded every time the machine has had problems and repurchased the plan again. It is worth the money, even if you have to repurchase the plan. Just go into the store, no hassle or questions.

[Employee of bestbuy] I love it, it’s a powerful vacuum for floors and carpet. Fantastic for the obvious, messes and such. And, having a dog it makes life a lot easier. Worth the purchase and protection!

Love the protection plans offered by bestbuy. So easy to use.

Good thing to have. Definitely recommend having this.

The service is a must, ive used so much in the past and it comes in handy whenever something might happen to your product and you can sleep well knowing you can get the value of your item back to get another one.