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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3638 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,638 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding 5-year accidental geek squad protection to item purchased is good for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dyson vacuum broke. I thought it was out of the service period, but I checked the system. I took the vacuum in and Best Buy gave me a brand new one. Can't beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does a good job anwsering any questions you might have.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the extra money

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for your money really worth that extra little bit espically if you use the item often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service from the workers were very good and were super nice helping me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy their protection plans on anything that gets used a lot. They will fix or replace anything no matter how it was broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty. BestBuy is great with their warranty services. Let’s face it, the days of buying a vacuum or floor cleaner and having it last for 10 or more years is over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not take chances. Buy the protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. As technology gets more advanced, things can all of a sudden malfunction. Better to spend some money upfront, then rebuy the item again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this warranty extension for the vacuum because it give us peace of mind. The vacuum is a gift for my daughter and we want she can use her vacuum for many year without problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best "no-brainer"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a "extended warranty" on a carpet cleaner is a no brainier. these units gets used and end up extremely dirty. Best Buy stands behind the performance and takes care of any issues fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for protection of my Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elizabethg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what I like about this guarantee is that no one else gives it with this professionalism, all the employees treat you like I am a valued customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know $200 for 5 years warranty on $1000 product should be done to give me peace of mind so I did it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelleni!!! This is working perfectly as per our expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a good idea to purchase an accidental protection plan. You never know when something is going to happen. Get your purchase re[;aced free or cheaper than purchasing another at ful cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate buying products anywhere else. Because I need geek squad to have my back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but sometimes it loses its internet connection

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was easy to get my new product. Took about one minute at the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully the product has yet to need to be serviced by Geek Squad, but it’s great to know they are there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have protection on an item if it get messed up or damaged

    I would recommend this to a friend