Customer Ratings & Reviews

Bought a shark hand vacuum, somehow the plastic end nozzle that connects they attachments chipped/ broke and could no longer be used properly. Geek squad was willing to credit back, or replace with same item that was in the store. It was very fast and easy. I also used some rewards points on the original purchase and they applied to the replacement, so it was no additional cost. You do have to purchase it again for the new device.

Love it! Does everything needed, the battery life is up to par, no complaints, Geek squad keeps everything in order

We needed it for sure. 3 years is very good timeframe for electronics.

I am so thankful I purchased the extended warranty! Before the extended warranty was expired my handheld vacuum had an issue with the battery. I walked in. They looked up my warranty and said, "go grab a new one." I went to the shelf and grabbed a brand new vacuum and was able walk out with a brand new vacuum! I went ahead and purchased the extended warranty on the new one as well!

Great experience with the Geek Squad rep at my local Best Buy for my warranty claim.

Easy to put together and so much lighter to use than the old vacuum cleaner I had.

It is an intelligent commode if you want to save time and effort in housework, easy maintenance and very useful for people who have pets since it has a very powerful machine that allows you to keep the entire home clean. Super easy to use, light you can use it in every corner of your house or car it does not require a lot of space in your home and it is an essential tool to keep your home clean in less time and so you have time to use it in other activities, it has separate tools that you can very easily attach to your device and be able to use it to clean any area of ​​the home

BEST BUY ABSOLUTELY STANDS BEHIND THERE PRODUCTS AS EASY AS 1-2-3 >>> RETURN, EXCHANGE, WALK OUT! I WOULDN'T DARE BUY ANY PRODUCT WITHOUT THIS WARRANTY!!! IT HAS SAVED ME TO MANY TIMES TO COUNT.. WORTH EVERY PENNY!

Always I am buying the Shark up right vacuum also buy geek squad protection.

Always available and quality is best. Every electronic has issues and Best Buy always stands by what hey sell

Fantastic vacuum. Came from a Shark which died within a year. Could not be happier with the suction power of the Dyson along with the light weight handling it has.

I have never had a problem with their service always kind n makes thing happen

Bought the V8 for my grandmother for Christmas….. (3 adults, 2 dogs, 1 cat) and she absolutely loves it. Amazing size! 5 1/2 pound weight and the 40 minute battery is perfect so she doesn’t “over do it”. Also bought the outsize for my home (2 adults, 3 children, 2 dogs) and it is absolutely amazing!…no complaints whatsoever on either vacuum!

Great for what it is! Bought the protection for my Dyson vacuum and was helpful to have when Dyson was not able to promptly provide a solution with their products.

Love how quick they take care of any problem and issue with any product

On appliances is definitely worth it. Barely ever do they even ask questions and they just replace it

They are always helpful, they will help you with all your questions

I usually purchase Geek Squad coverage for myself and loved ones. Why? Because I, the purchaser of both the product and coverage, get peace of mind for very little outlay. I had to use my coverage a few times and each of those times I received a new vacuum, cell phones, keyboard and all-in-one remote control because each of those items had failed. Of course I immediately bought a warranty on the new items and once again I had (and gave) peace of mind.

Cleans really good!!! My rug was dry very quickly. Looks like new again!! Easy to assemble and very easy to use! Highly recommend it!!

All I can tell you is that you should get the production when offered. The way companies cut corners on production; you never know when you need the back up. They are always there to help.