Customer Ratings & Reviews

Picks up dog hair great! Highly recommend. It is lightweight and easy to use.

havent had to use it... but i know its there in case i do. gift for my daughter.

Always buy best buy warranty on my products. Never know when something will break.

Havent needed the service (knock on wood) but im pleased to have the security especially understanding this is the most expensive vacuum ive ever owned.

Tge best vacuum i ever had regret gettrid of it , i’ve had dyson and this shark is as powerful, especially on rugs it leaves them very clean and great on hardwood floors

Always great working with bestbuy! Never have had any issues!

Best Buy has the best return policy. Wife did not like the vacuum cleaner, and made it easy.

I love this vacuum I use every day for my work and still work great I Really recommend it

I’m incredibly thankful I purchased this protection for my carpet shampooer, because it broke and could not be repaired. This saved my sanity, and I got full store credit to use toward the purchase of a new unit.

I like Best Buy and I feel a sense of comfort with Geek Squad. I made this purchase over a year ago and I didn't have to use the warranty yet.

I always purchase a geek squad protection plan when I purchase any electronics at Best Buy. They always try to either fix it or credit you back and I just know that I can always rely on them to take care of me.

Great product at this price level, solid 4.5 stars. Comes with a lot of accessories. Very compact and perfect for my small apartment. Power of the vacuum is strong enough to clean up after to Siberian Husky’s! Only thing I would ask for is the for the Suction Boost button to be more durable or make a a switch. Because the button got jammed after a few months of usage and we haven’t be able to us the boost button. Yet it still gets the job done

I’m glad Best Buy have the option of buying this insurance that can grant longer warranty

You never know if your item will work or if you can install it, but with Geek Squad, you know they'll help you. My recommendation is to have a geek squad. It's the best purchase I've ever made.

This is a great solution if you have a problem with any appliance that you purchase from Best Buy. They are courteous fast and know what they're doing. I would highly recommend buying the insurance. And Geek Squad are great guys.

This warranty covers things you'll need to be covered on electric gadgets that you purchase

Geek Squad is the best! Went in to replace broken vacuum purchased 3 years ago with Geek Squad protection. Was out the door with new vacuum in 10 minutes.

A must have if your not rewards member which i am now but but not at time of this purchase

This is amazing I will always purchase. It has worked every time I have had to use it

We bought this just in case Isanette falls down on the job, not saying she will, but just in case. And if she does all we have to do is take her back to Best Buy and she gets replaced, just like that! But don't tell her that, she might get upset and do something destructive to get back at us for wanting to replace her (robots can be that way sometimes), but that would just be a self fulfilling prophecy - weird.