Customer Ratings & Reviews

This is a must have on any rod it for replacements

Great product, works well. Perfect for doing the stairs

They are very helpful and very acknowledgeable. If i have any questions, I would ask them.

I returned a bobsweep because it wasn't working. They replaced it I received in mail. I have no problems with it.

I bought this for my vacuum this works very well and the price was good

I was able to easily return a product that we were never able to get to work. I guess for that it was worth it.

Having support in case anything happens to your product is always a plus. I recommend always having it.

I like to buy this on appliances that i dont intend to replace is a few years

Good vaccum, strong and reliable for quick cleaning.

They have never given me an issue with other protection plans. I have not had an issue with this product.

Worth purchasing to protecting the product but little overcharges because the service is not really caring.

Good product for the price. My wife loves it. I haven't personally used it but she likes it.

Always get it, pays for itself given how much modern products break down.

Very good works as expected never had no issues with it

Extra warranty is a must have. It had saved me so many times and it's so easy to get a replacement.

The vacuum is very good and work excellent the price was really nice

Good to have in case you need it after you purchase a product.

greek squad service is very good but there is a long wait to reach the right person

No longer worth it. I used to love these plans. Sales reps say that if anything happens to the item, bring it back to the store and it will either be repaired, or I'll walk out of the store with a replacement. Not true anymore. I took my broken vac in to the store. They were only willing to refund the original highly discounted sale price I paid to use towards purchasing a new one at full price. In order to walk out of the store with a comparable model, I would have to spend almost double the price of my first one. I check with support online after I got home. They said I only have a "repair" warranty, not the "replacement" warranty (which apparently doesn't exist for vacuums). But they weren't interested in repairing it either. So basically the warranty is that I purchased the option of an extended return period. Which is OK, but definitely not worth the price they charged me.

Pricey piece of equipment prone to malfunctions so worth getting the Geek Squad service protection.