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Customer reviews

Rating 4.7 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,653 reviews
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty great value to get from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job always answering all the questions I asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but a little small…………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a good value. You have to judge for yourself case by case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the protection plan for one of my robot vacuums

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mond

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a protection plan, I don't have to worry if something happens, great....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Depends on who you talk to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Excellent vacuum

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum with great accessories just battery died out after 7 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are always professional and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff I would shop here again………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great explaining the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman told us about what all is covered. He was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great coverage especially for items used on a daily basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've yet to use them, but I havnt heard anything bad from the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase at an excellent price! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad protection. It’s a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used and needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer set up was painless and occassional use well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best done with geek squad protection! @ Best Buy! #1 old

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping i will not need to use the protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used this service. I can not anything!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a necessity for any product bought through Best Buy!

    I would recommend this to a friend