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Customer reviews

Rating 4.7 out of 5 stars with 3646 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,646 reviews
  • Rated 5 out of 5 stars

    Geek squad has always fixed my problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase for the geek squad has always come in handy! And they have been a lot of help!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The biggest scam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my hydrovac and the 3-year protection plan. A month later, my Shark hydrovac broke down. I went to Best Buy, and they replaced it but canceled my protection plan. Their argument was that it had already been used and that I need to buy another protection plan. A huge scam. No one should ever have to go through this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always great to include with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great protection for years they don't give us a hard time to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable professional services always resolve my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! Love the plan and the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready and available for services that are needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to keep protection on all my electronics. Better be safe then sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every interaction I’ve had with a Geek Squad member has been wonderful. Knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just assuming this is a valuable bit of coverage to have. We haven’t actually has to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything over $300 makes this awesome plan a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bobsweep quit working after only 2 months I was so thankful for this plan I was able to upgrade to a roomba

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I havent used it for the intended product, but it is nice to know that I have that protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this geek squad proctection helped me so much and i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love warranties, you never know when you'll need it. Ratger be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank You the replacement plan I use it when my carpet machine broken with not any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient good brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super efficient! it cleans well! it is worth the buy! i bought this for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is awesome. One of the best warranties i know in stores!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thinking the product would be covered for 2 years but it is only covered until you go to use the warranty. They told me they cannot fix it and would replace it at no charge which is great but the replacement is not covered by their warranty and I would need to spend another $90 for it to be covered. I was told it is more convenient to have the warranty with geek squad because I could go into the store for the replacement but they never even have the item in stock so it’s being mailed to my house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great that geek squad provides item protection, always useful and great service!

    I would recommend this to a friend