Customer Ratings & Reviews

I totally recommend the Geek Squad Protection. I got the protection for my Dyson vacuum. My vacuum was not working properly, so I went down to the store and had my vacuum replaced with a new vacuum cleaner.

Excellent service worth every penny my carpet cleaner stopped working and it was replaced no questions asked.

I bought this to replace my Dyson one. They are all about the same...don't work that great but work enough to keep for it's convenience. Don't like that there is no hanger/spot for the additional pcs but for the price I guess it's ok. Most are way too expensive.

Upgrades from 3 year old v10 that kicked the bucket to the v15. Worth every penny

Excellent product so easy to use. Lightweight but does a great job on carpets, rugs, and floors.

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

what I like about this guarantee is that no one else gives it with this professionalism, all the employees treat you like I am a valued customer.

Always buy their protection plans on anything that gets used a lot. They will fix or replace anything no matter how it was broken.

Not sure but we buy it. Never know when things might happen and we have very bad luck so it never hurts.

I have never had any issue getting a replacement for a device with Geek Squad protection (If it is considered non repairable). Protection offers a solid peace of mind.

Allow you to exchange and return with no hassle, even after manufacturers warranty wears off

They were very friendly. This program is never clear and or easy to use. It sounds like a great idea and prep for ur home but seems like there are always changes to the program once they arrive

I register every appliance or electronic item I buy with the Greek Squad. There is no better customer service! They have never disappointed me with guaranteed quality.

This vacuum is amazing, it is great with picking up dog hair and keeping my floors clean.

If you buy anything from Best Buy , get their geek squad no question asked warranty.

I always always always get the warranty on all purchases

Better to do this warranty in order to save your machine

good service very professional, quick to resolve issues.

Worth it to have 2 years of protection for my iRobot.

I won’t drop my computer or sink it in the water but I am beginning to think that feeling comfortable knowing that if my computer says goodbye, I’ll be able to say hello to another work horse.