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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3668 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,668 reviews
  • Rated 5 out of 5 stars

    GREAT WAY TO PROTECT YOUR PURCHASE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Geek Squad Protection, had to bring one of the purchased products and they didn’t even ask me what’s wrong with it, just brought me the new item out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces your vacuum if something goes wrong. I recommend getting the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the experience of geek squad, my item was check and parts were no longer available so they issued me a credit and I purchased a new item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and worth the money it is reassuring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my birthday. she absolutely loved it. However, it is pricey for a vacuum cleaner. I recommend to buy geek squad protection...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit I purchased died due to a bad battery…I called the store where I made the original purchase and simply exchanged for a new unit. Simple and painless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comforting to know i got the geek squad for anything that should go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelleni!!! This is working perfectly as per our expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a rough experience that had to be handled by the manager. I was told by Geek Sqad that my apple care plan really doesn’t cover my AirPods which really upset me and also had to make 2 appointments for my AirPods because your system wasn’t functioning correctly and it seems as if no one cared. I was told my AirPods would be back in 3 to 5 days then the manager says that wasn’t true it would be longer. Just frustrating because I use my AirPods for work I can’t have my phone in my hand and work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program it’s good when you’re family bcz it could save a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must purchase on products that are $300 or more. Do you really want to see your self after a year come back and buy the same thing over again? The protection has you covered!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase most electronics at Best Buy because of customer service, geek squad and total protection support across the board on every purchase. Worry free buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek swad protection plan are a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek swad protection plans are a great value when you have an issue its easy to get it resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is working best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good quality and working very well. I like it very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad warranty for any purchase over $50. Pretty much peace of mind if the item is damaged or if the manufacturer's warranty expires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for protection of my Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this, after giving one to my mom, she asked me to get one for her sister!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a very reliable warranty service. I have never had a problem returning things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green light is another level !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the green light, it will show you everything that is in your floor.

    I would recommend this to a friend