Customer Ratings & Reviews

Best protection plan in town never buy Tech without it

Love it, No more sweeping my hard wood floors. A little on the loud side compare to my last Roomba but I think that has to do with more suction power under the hood. My older Roomba didn't have the self empty feature which helps me out not getting dirt every when I empty the bin, big plus for me, After it cleans it mops the house is clean and everyone happy!

This is a great solution if you have a problem with any appliance that you purchase from Best Buy. They are courteous fast and know what they're doing. I would highly recommend buying the insurance. And Geek Squad are great guys.

I like to get protection plans for expensive items.

Best option for anything we bought from bestbuy. Nice

Premium service! They do literal tricks on it! A++

Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Seems like a good value, but we have not had to use it yet. Hopefully we never have to use it.

my vacuum cleaner was over heating. I went to the buybuy store and asked for an exchange and they were very helpful. With my warranty I didn't have any problems get my replacement.

It has worked very welll I buy a lot of items from Best Buy and anytime I have a service problem they offered a replacement on the spot

Great product at this price level, solid 4.5 stars. Comes with a lot of accessories. Very compact and perfect for my small apartment. Power of the vacuum is strong enough to clean up after to Siberian Husky’s! Only thing I would ask for is the for the Suction Boost button to be more durable or make a a switch. Because the button got jammed after a few months of usage and we haven’t be able to us the boost button. Yet it still gets the job done

I always get geek squad protection for all my electronics

I have been getting the additional coverage on all the products I buy. I got a Dyson vacuum that stopped working the additional coverage worked awesome they replaced the product

I love the Best Buy extended warranty when things go sideways! Easy to swap get a new one and keep It moving !

This vacuum is seamlessly the best and most convenient cordless vacuum. I can vacuum my house on just one battery charge. I’ve never had to use the extra battery to finish my 1600 square ft house. Easy to go from hardwood to carpet.

I really put this to the test i have 3 toddler's and used my old shark and this one still found more crumbs even after i vacuumed it twice get this vacuum now you wont be sorry

Always good idea to have this protection for your items

Never had an issue returning things when repairs were clearly under warranty. Much better customer service with appliances than with Home Depot.

Great unit unfortunately the little plastic clip to hold rhe waste is not durable and breaks. Had to return unit under warranty.

Perfect for home get out dirt, dust and helps with allergies